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PIXMA PRO-100 not detected by new Windows 11 laptop

jusher63
Apprentice

Good evening, I have been using my pro -100 printer on my computer with no problems at all. My computer is now out dated and have a new laptop,  I can load drivers, but when I connect through usb or Wireless it says to do it says can not detect printer. Followed everything but my laptop can't find,  it am going to order a new printer cable in the hope that's the problem I have windows 11 on my laptop really need this sorting as I do wedding invitations my old computer can not update on windows as not compatible hence new laptop 

1 REPLY 1

DerrickL
Whiz
Whiz

To install a Pro-100 in Windows 11, I suggest you remove all instances of the printer first from you laptop, then run setup again,  do not plug in the printer using a USB cable until prompted to do so. 

 

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