02-08-2026
01:40 PM
- last edited on
02-10-2026
09:34 AM
by
Danny
Good evening, I have been using my pro -100 printer on my computer with no problems at all. My computer is now out dated and have a new laptop, I can load drivers, but when I connect through usb or Wireless it says to do it says can not detect printer. Followed everything but my laptop can't find, it am going to order a new printer cable in the hope that's the problem I have windows 11 on my laptop really need this sorting as I do wedding invitations my old computer can not update on windows as not compatible hence new laptop
02-08-2026 06:11 PM
To install a Pro-100 in Windows 11, I suggest you remove all instances of the printer first from you laptop, then run setup again, do not plug in the printer using a USB cable until prompted to do so.
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