03-05-2019 02:24 PM
I installed windows 10 on my computer and now my printer won't scan. I get the message, Please wait a while, but nothing happens.
03-05-2019 04:03 PM
Hi Valerieh,
So we can best assist you, we would need some more information to help narrow down this issue.
We look forward to your reply.
03-06-2019 02:13 PM
I have the same problem! I have reinstalled the driver and atempted to download nwe firmware, although it would not install. I have connected wirelessly and with the usb cable. It prints fine it just won't scan.
Please help.
Thanks
07/01/2024: New firmware updates are available.
06/06/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.4.0
Speedlite EL-5 - Version 1.1.0
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04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
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RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
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