03-07-2019 05:20 AM
Hi, so a few days ago I had to use the scanner on the printer for the first time, I am connected to via wireless network and had to go into the printer options and select the PC so it would save the scanned images on to my PC.
Now when I try and print a text document from my PC I get all the print previews and the printer fires up but I just get a blank page every time, however, I have discovered that if I take a screenshot of the document and save as a .jpg I can print out the image.
I have tried reinstalling the drivers turning the printer off for a few minutes but to no avail it simply refuse to print.
My OS is windows 10.
hope someone knows how I can solve this problem as I mainly use the MG5750 as a printer.
10-11-2019 06:20 AM
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.