Call to Arms for the dreaded U052 Wrong Printhead Error

[macnicol]

This is a "call to arms" for all of you Canon customers who have had this problem and have had their printers disabled because of it.  Please respond with the model of your printer and if you were able to fix it, what you did to fix it. 

We need to put pressure on Canon to respond this product defect.  It appears to be bad firmware that does not allow the user to override the problem and to continue to use the printer even in a degraded mode.  From my investigations the problem is NOT a printhead issue - no way one can be printing fine and then have this error alert without having changed the printhead or ink cartridges!

Canon, PLEASE take this issue seriously and provide a solution across the affected models.  If nothing else there should be a trade-in allowance for those printers that have been affected by this product defect.

I have had many Canon printers because they have superior functional specifications. I want to be able to continue using Canon products but only if I can have confidence that this product defect will not destroy my investment.

If Canon is unresponsive our next step should be to aggressively publisize this product defect on social media and on major product vendor outlet sites as negatives reviews.

Forum Users, please reply with your affected model number(s) and with details of any succdessful fix procedure.

[ChrisReay]

There is nothing you can do thousands of ex canon printer customers have tried. It's planned obsolesence by canon. 

[Neomor]

Just got U052 on my MP 610.  Was working fine just before that, then tried to copy something and got printhead error.  Removed cartridges and printhead, turned off and uplugged printer for over 30 minutes in hopes printer would thing a new printhead was being installed.  Turned power back on, reinstalled printhead and cartridges but same error.  What now?  Will new printhead take care of this error?

[Aardvark]

No, it will not fix the error. It hasn't worked for lots of other people who have posted earlier in this thread. It's just another con trick from Canon.

[SupraTico]

And my post is gone...

[Aardvark]

Most of my posts get deleted because Canon doesn't like people stating the truth about their little game.

[8288828]

Add me to the list. MP830.

[wiredefx]

It's kind of strange that over the past few months is when all of us starting having this issue. I still say it's a firmware glitch. My printhead works in my neighbors MP560. My neighbors only use it as a stand alone copier, it's never been connected to a computer or wifi setup. So it had no chance for a firmware update, and it's working fine when everyone else's that's connected to the internet is giving the error. Need to find a master reset to rid of all the firmware updates.

[ChrisReay]

This is a repeat of my earlier comment that was removed by canon. The offline use of a printer that is not affected by the U052 programmed dysfunction instruction by canon proves tha case of malicious intent. Go ahead canon remove this one too. We have all the records for the case.u

[yami]

Someone literally buy and return one or two Canon Printer a week for taking revenge!!

He said he will stop whenever Canon fixes U052 error 🙂

I think it is a good idea 🙂

[eclypse3demons]

Maybe a class action lawsuit is in order. They replaced my printer for free with a newer one. After the warrantee and unit was no longer available. Why would they go to that expense if it was just faulty firmware or printhead if there was not some sort of guilt there.