Call to Arms for the dreaded U052 Wrong Printhead Error

[macnicol]

This is a "call to arms" for all of you Canon customers who have had this problem and have had their printers disabled because of it.  Please respond with the model of your printer and if you were able to fix it, what you did to fix it. 

We need to put pressure on Canon to respond this product defect.  It appears to be bad firmware that does not allow the user to override the problem and to continue to use the printer even in a degraded mode.  From my investigations the problem is NOT a printhead issue - no way one can be printing fine and then have this error alert without having changed the printhead or ink cartridges!

Canon, PLEASE take this issue seriously and provide a solution across the affected models.  If nothing else there should be a trade-in allowance for those printers that have been affected by this product defect.

I have had many Canon printers because they have superior functional specifications. I want to be able to continue using Canon products but only if I can have confidence that this product defect will not destroy my investment.

If Canon is unresponsive our next step should be to aggressively publisize this product defect on social media and on major product vendor outlet sites as negatives reviews.

Forum Users, please reply with your affected model number(s) and with details of any succdessful fix procedure.

[puppylove]

Yeah I mean emails, thanks though 🙂 Found a bunch after a while. I'm still so mad they deleted EVERY ONE OF MY POSTS

[Neomor]

Just got U052 on my MP 610.  Was working fine just before that, then tried to copy something and got printhead error.  Removed cartridges and printhead, turned off and uplugged printer for over 30 minutes in hopes printer would thing a new printhead was being installed.  Turned power back on, reinstalled printhead and cartridges but same error.  What now?  Will new printhead take care of this error?

[Aardvark]

No, it will not fix the error. It hasn't worked for lots of other people who have posted earlier in this thread. It's just another con trick from Canon.

[SupraTico]

And my post is gone...

[Aardvark]

Most of my posts get deleted because Canon doesn't like people stating the truth about their little game.

[yami]

Someone literally buy and return one or two Canon Printer a week for taking revenge!!

He said he will stop whenever Canon fixes U052 error 🙂

I think it is a good idea 🙂

[eclypse3demons]

Maybe a class action lawsuit is in order. They replaced my printer for free with a newer one. After the warrantee and unit was no longer available. Why would they go to that expense if it was just faulty firmware or printhead if there was not some sort of guilt there.

[Momodee]

How did you get them to replace your printer?

[yami]

How did you make them exchange yours for free?

I got mine as a gift then literally no proof of purchase.

[Billcran01]

My Pixma 610 died earlier this year, but now that I think about it, the problem occurred immediately after I downloaded an updated driver.  Not sure why I did it, just trying to make sure I was up to date.  I managed to get it going a bit longer after I thoroughly cleaned the print head, but it lasted only a few days more and them became a doorstop when the U052 error message wouldn't go away.  The last time I'll do an update without prompting or a problem occurs.