image.canon - Cannot find tab in camera menu

[RidingEgypt]

Hello everyone, 

I cannot find the tab [Upload to image.canon] in my camera's menu to connect to the app. 

Any clue ? 

Thank you

[jrhoffman75]

I believe the tab is in the app, not the camera. 
https://image.canon/st/en/index.html?region=1

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@RidingEgypt wrote:

Hello everyone, 

I cannot find the tab [Upload to image.canon] in my camera's menu to connect to the app. 

Any clue ? 

Thank you

---

[p4pictures]

It is not possible for all EOS cameras to upload directly to image.canon. Which camera model do you have?

[RidingEgypt]

Hi, 

EOS 2000D

[p4pictures]

This is the information for the steps to connect the EOS 2000D to image.canon, note there are steps that need to be done using EOS Utility to send the settings to the camera.

https://image.canon/st/en/get-connected.html?model=32E1 

[RidingEgypt]

Thank you

[shadowsports]

Please ensure you are using FW v 1.2.0 or later.

Changes in version 1.2.0:
1. Adds enhanced security for transferring captured images to image.canon.
After July 2023, please update to this firmware version so that you will be able to send images to image.canon.
If you do not update to this version, an error message will appear when sending images and the image will not be sent.

Changes in version 1.1.0:
1. Enables NFC connection with smartphones running Android 10 operating system.
*For Android running v6.0 or later, use Camera Connect v2.7.10 or later.
*For Android running v5.0 or older, use a connection method other than NFC.

Changes in version 1.0.1:
1. Corrects a PTP communications vulnerability.
2. Corrects a vulnerability related to firmware update.

Firmware is here if you need it:

https://www.canon-europe.com/support/consumer/products/cameras/eos/eos-2000d.html?type=firmware&deta...