Canon Connect, live view is blurry on Samsung S7 tablet

[yichen]

Hi, I am shooting on a Canon EOS R, and using my tablet (Samsung S7 FE) connecting to Canon Connect in order to help me see products styling at the studio easier.  However, I find the live view on the tablet screen is so blurry, looks low resolution. It still helps but I could not see if the focus is on the right spot I want it to be, the screen is just not clear. Anyone has an issue like this? Did I miss anything or should I do anything to improve this?

Thank you!

[rs-eos]

I'm assuming your images are coming out ok? Perhaps it's the type of network you're on that leading to low bandwidth between the camera and tablet?

[yichen]

Hi, Ricky,

I was connecting it through wireless function-camera access point, it is using the EOS R network.  I mostly use the tablet to view the photos while shooting them

I view both live view and the photos in camera on my tablet that has a bigger screen and easy to carry around. I do not transfer the photos to my tablet. I usually later upload the photos from camera and card to my desktop. 

Really wish the viewing resolution on my tablet is good but it's not working that way...

[stevet1]

yichen,

I ran across a site called, "6 Useful tips for Remote Shooting via WiFi with the Canon Connect App"

https://snapshot.canon-asia.com/reg/article/eng/6-useful-tips-for-remote-shooting-via-wi-fi-with-the...

The first tip was to pinpoint focus by putting your tablet in the landscape position and double tapping your tablet screen to magnify it by 5X.

Steve Thomas

[Wideshot]

Hi,

Don’t worry, I have the same problem. I work with tilt-shift lenses, which are manual, on a Canon R5.
It’s impossible for me to focus correctly, as the image remains blurry.

The images sent to iPads or tablets are in too low quality.

I reported this issue to Canon a while ago, but nothing has changed.

I followed up with them again this week.

I hope this will eventually improve, as it’s really limiting when working manually. What’s funny is that Nikon and Sony don’t have this issue. If we could get more complaints, it might push the Canon engineers to take action.