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image.canon - Cannot find tab in camera menu

RidingEgypt
Apprentice

Hello everyone, 

I cannot find the tab [Upload to image.canon] in my camera's menu to connect to the app. 

Any clue ? 

Thank you

6 REPLIES 6

jrhoffman75
Legend
Legend

I believe the tab is in the app, not the camera. 
https://image.canon/st/en/index.html?region=1


@RidingEgypt wrote:

Hello everyone, 

I cannot find the tab [Upload to image.canon] in my camera's menu to connect to the app. 

Any clue ? 

Thank you


 

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

p4pictures
Authority
Authority

It is not possible for all EOS cameras to upload directly to image.canon. Which camera model do you have?

 


Brian
EOS specialist trainer, photographer and author
-- Note: my spell checker is set for EN-GB, not EN-US --

Hi, 

EOS 2000D

This is the information for the steps to connect the EOS 2000D to image.canon, note there are steps that need to be done using EOS Utility to send the settings to the camera.

https://image.canon/st/en/get-connected.html?model=32E1 

 


Brian
EOS specialist trainer, photographer and author
-- Note: my spell checker is set for EN-GB, not EN-US --

RidingEgypt
Apprentice

Thank you

shadowsports
Legend
Legend

Please ensure you are using FW v 1.2.0 or later.

Changes in version 1.2.0:
1. Adds enhanced security for transferring captured images to image.canon.
After July 2023, please update to this firmware version so that you will be able to send images to image.canon.
If you do not update to this version, an error message will appear when sending images and the image will not be sent.

Changes in version 1.1.0:
1. Enables NFC connection with smartphones running Android 10 operating system.
*For Android running v6.0 or later, use Camera Connect v2.7.10 or later.
*For Android running v5.0 or older, use a connection method other than NFC.

Changes in version 1.0.1:
1. Corrects a PTP communications vulnerability.
2. Corrects a vulnerability related to firmware update.

Firmware is here if you need it:

https://www.canon-europe.com/support/consumer/products/cameras/eos/eos-2000d.html?type=firmware&deta...

~Rick
Bay Area - CA


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