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Resolved! CR2 photos darker than jpg

I downloaded 49 photos of an outdoor shoot today. After downloading, I sent them to the dedicated file and started to scroll through them. The CR2 photos would be light but after a couple of seconds would darken in comparison to the jpg photo. Never ...

issue with EOS R5 firmware v1.5.1 upgrade

I recently receive an email from Canon that the new firmware v1.5.1 for EOS R5 is available. I downloaded the firmware file, eosr5-v151-mac.dmg, to my iMac desktop computer. However, I tried to open this file by clicking it (to produce .fir file), bu...

meiyong by Apprentice
  • 1232 Views
  • 3 replies
  • 0 likes

Cannot install DPP 4.11

I am on a Mac Mini running Mojave. I tried downloading DPP 4.11 and it goes as far as "Extracting Files" when I double-clicked the installer, but then the 4.11 version never appears, anywhere. I have tried to redownload it several times as well as mu...

JDK4ASU by Apprentice
  • 1730 Views
  • 1 replies
  • 0 likes

MacBook Pro does not recognize EOS 60D

My new MacBook Pro with Monterey 12.0.1 and Apple M1 chip does not recognize my Canon EOS 60D. Apparently the Canon Webcam utility software has not been updated to keep up with the latest Mac operating systems? Anyone know why this is? Very frustrati...

My Canon is holding my videos hostage

Not to be dramatic, but I'm about ready to call it quits on my Canon EOS M100.The Camera Connect app can't connect long enough to download the videos, so I was hoping to connect my camera to my laptop (a MacBook Pro) to download the videos there. Whe...

jadeaj58 by Contributor
  • 1506 Views
  • 9 replies
  • 0 likes

eos utility 3 crashes when switching to live view mode

eos utility 3 crashes when switching to live view mode. A focus error message also appears. Before everything worked well, after a long break I decided to take pictures again but this problem appeared. I also want to note that everything works fine o...

Trouble connecting my EOS 90D to EOS Utilities

Last year I purchased a 90D and since then I have had nothing but trouble getting it to connect to my computer. I would really like to get the EOS Utilities to work with this camera as it will organize my files automatically.  I first tried to connec...

HeidiD by Apprentice
  • 2680 Views
  • 5 replies
  • 0 likes

File Name Prefix Change - Partial Failure

I have an EOS Rebel T7.I decided to change the default file prefix from IMG_ to T7_ to help distinguish from other cameras when looking in, for example, Windows Explorer.If I download a photo via a wired connection, the T7_ prefix is in place as desi...

KenK3 by Apprentice
  • 1694 Views
  • 6 replies
  • 0 likes

Resolved! Disable Eos Utility 3 from auto starting

I still want the Eos Utility 3 software but is it possible to stop it from automatically starting when my camera is connected to my computer via usb?If so how do you do it.I am using a Windows PC - Windows 10Many thanks in advance for your help

HRoss by Apprentice
  • 2230 Views
  • 2 replies
  • 0 likes
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