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Camera Connect Geotagging & Image Transfer Issues

HiI'm still struggling with using Camera Connect with my Moto G9 Play. Geotagging seems to work OK, although my phone isn't behaving properly. However, I cannot geotag pictures and have them auto transferred at the same time, since Bluetooth and Wi-F...

EOS Utility Menu Grayed Out After Windows 10 Reinstall

TEAM and ZOOM was was working fine last month on my windows 10 home.I just make fesh install of windows 10 pro.Digital photo professional, remote shooting look working fine.EOS utility menu all gray -> not workingOn driver detail, look that I use mic...

Canon EOS 6D Properties 1_8_2021 1_47_17 PM.png EOS Utility 3 1_8_2021 1_47_58 PM.png EOSWebcamUtility-WIN1.1 1_8_2021 1_48_14 PM.png
bashtop by Contributor
  • 1553 Views
  • 2 replies
  • 0 likes

Help downloading EOS Utility

Hello,I am a beginner photographer and also new to tethering. I am having some confusion with what to download for EOS utility. I am shooting with EOS 77D and am using a Mac. When I am on the product support page for my 77D and enter my operating sys...

Screenshot 2022-12-01 at 11.47.10 AM.png

DPP 4 collections gone after crash

Hi,the software crashed today while trying to close it, after it asked me if I want to save any changes, which I confirmed with 'yes to all'. There came a pop up message that told me something went wrong and then the program closed/crashed.After the ...

Cannon G7 mark II won't connect to cannon connect

Hi,I have purchased a new Samsung 22 ultra, downloaded the cannon connect, and am now struggling to connect to my camera.I have tried on other devices also. The camera and phone connect, but when it gets to the stage of accessing the photos the two d...

Folder list in dpp4 is not legible

The folder list in my DPP4 (v. 4.17.10.0, the latest version) has black text on a dark gray background, making the list practically illegible. Other panels of the DPP4 GUI have white text on the gray background, and are perfectly legible; only the fo...

Canon Camera Connect Live View Lag

Every time I shoot with my camera connected to my phone through the Canon Camera Connect app. The live view on my phone lags every 3 seconds. The live view on the camera seems to be working fine; the lag is there only on the live view on my phone. I ...

Canon Camera Connect ipad latest update is bad

The latest update of Camera Connect is bad. I lost the chance to do astrophotography last night because i could not see live images on the ipad. Today I figured it out, I had to push the live button on my 90d. No warning of a major change like this.

Digital Photo Professional What happened to the RGB TAB

In earlier versions of Digital Photo Professional prior to the big change in version 4 you could select the RGB tab it is no longer there that I can see.Under editing a Raw image you could select RAW and do you adjustments then select the RGB tab nex...

Screenshot (39).png Screenshot (40).png
Boomer67 by Apprentice
  • 588 Views
  • 1 replies
  • 0 likes

Windows 11 software for PowerShot SX620 HS

There does not appear to be any Windows 11 software for my PowerShot SX620 HS camera. I need to transfer images from my camera to my computer. Does anyone know - can I use Windows 10 software?

pike50 by Apprentice
  • 1917 Views
  • 2 replies
  • 0 likes

Canon EOS VR Premiere Plugin limitations + feature request

Currently, the Canon VR plugin for Adobe Premiere (and the VR utility) require a jpg or mp4 that is directly exported from the Canon camera with proprietary meta data written that tells the plugin to automatically do Canons equirectangular projection...

Delrious by Apprentice
  • 1710 Views
  • 2 replies
  • 1 likes

Resolved! C70 download site

Hello!New member here.I recently purchased a C70 camera. I'm registered on the Canon site, but when I try accessing the download and update page I get the following message: You don't have permission to access "http://www.webprod.usa.canon.com/suppor...

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