Camera Software
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Resolved! DPP, picture is much sharper in Crop-tab.

I'm editing raw files i DPP an notice that when I'm in "Crop and rotate image"-tab the picture is much sharperthen in other tabs, like "Adjust imagedetail".It's like some check marks or other settings is on and when it's shown in "Crop and rotate ima...

Vimmer by Apprentice
  • 1 replies

Resolved! digital photo professional 4

i cant edit raw images from my newly acquired 6 d mark2 using digital photo professional 4 but i could using my 750d. i can edit jpegs. Anyone else experienced this?

kevin2 by Contributor
  • 4 replies

m50 and Webcam Utility

Hello I am using my M50 and the webcam utility for a webcam. Sometimes it works great, othertimes the camera will freeze and the image turns pink. Sometimes this takes a minute sometimes a lot longer. I am on a Macbook Pro running Catalina 10.15.7. I...

blbraner by Apprentice
  • 3 replies

EOS Webcam Utility not working Mac OS

I know this should be in a different forum, but it won't let me post in there. I have my EOS R5 attached to Mac OS Catalina and through system prefs and other photo apps, the R5 is recognized. However, EOS Webcam Utility (installed, reinstalled, rest...


 I have been using DPP4  for a few years, and I decided to check to see if there was any updates.  There was, so I installed version from the Canon web site, an the software is almost unusable.  I keep getting a pop up that says "In progres...

tmfct by Apprentice
  • 6 replies

EOS Utility 3 'connection lost' ... again

OS: Mojave 10.14.6Camera: 5D Mark IVNever had any problems with downloading images using EOS utility 3 until I upgraded to version Since then I cannot download a single image to my MAC.I cannot tell what was the old version, didn't check ...

edekegel by Apprentice
  • 6 replies

Resolved! DPP Won't Save Anything

I'm new and just installed DPP on a PC running Windows 10. When I edit a RAW photo and try save as JPG it shows it saving but nothing is  saved. Can anyone help? 

Webcam Utlity & Mac High Sierra 10.13.6

Hello,I downloaded the EOS Webcam Utility 1.0 macOS and ran the installer.  In my Applications folder, there's a Folder called EOS Webcam Utility.  The only thing in the folder is a "EOS Webcam Utility Uninstaller".  I hunted around, but can't find t...

Don't Upgrade to Big Sur Yet

Found out DPP is not Big Sur compatible does everything except export and batch conversion doesn't work. Rolled back to Catalina all is good.. Lesson Learned.

ddown by Contributor
  • 5 replies

CPU compatibility

I believe the Beta was Intel based only, not usable on AMD machines.If so, is the new release usable on both types of CPU's or only Intel again? Hoping to just get a simple answer without You Know Who's snarky belitteling comments this time.Thanks.

Resolved! Webcam Utility Camera In Use

I have a canon EOS 5D Mark III. I've downloaded and installed the webcam utility. I have OBS open and it recognizes the EOS webcam utility, however, whenever I select it, it indicates that the webcam is already in use:  I've installed the software, r...


How best to increase exposure

We were at the Palm Springs Air Museum Memorial Day event (Worth a look if photographing WWII planes up close is your bag*) Anyway, since my Son is taking a Digital Photography class and has a Photojournalism assignment coming up, I let him use the T...

Getting started

New to the community? Here's some information to help you get acquainted:

08/18/2023: Canon EOS R5 C training series is released.

07/31/2023: New firmware updates are available.

CR-N700 - Version 1.2.0

CR-N500 - Version 1.3.0

CR-N300 - Version 1.3.0

CR-X300 - Version 1.1.0

06/30/2023: New firmware version is available for EOS-R5 C

05/31/2023: New firmware updates are available.

EOS R6 Mark II - Version 1.1.2

EOS R6 - Version 1.8.2

EOS R7 - Version 1.3.1

05/18/2023: New firmware updates are available.

EOS Rebel T100 - Version 1.1.0

EOS Rebel T7 - Version 1.2.0

EOS 5D Mark IV - Version 1.4.0

EOS 6D Mark II - Version 1.2.0

PowerShot Elph 360HS - Version

PowerShot SX420 IS - Version

PowerShot 620 HS - Version

PowerShot SX720 HS - Version

PowerShot G1X Mark III - Version

PowerShot G7X Mark II - Version

PowerShot G9X Mark II - Version


04/20/2023: New firmware version 1.4.1 is available for EOS R3

03/30/2023: New firmware updates are available.

EOS R5 - Version 1.8.1

EOS 1DX Mark III- Version 1.7.1

Speedlite EL-1 - Version 1.0.2

03/30/2023: Product Advisory for EF50 F1.2 L USM

03/30/2023: Product Advisory for EOS R10

02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5