I just purchased a new windows 8.1 computer. Tried to download my digital camera solution disk and it refuses to accept. Says it doesn't support my system. Help..
When I install Print Studio Pro, it asks if I want to install it in LR but does not ask if I want to install it in Photoshop Elements. I want to use it with PSE, but can't figure out how to install it in PSE. If I say 'yes' to installation in LR, i...
I recently recommended to an Australian friend to purchase EOS 700D and a 28-135 IS lens. She did so only to find out that DPP is not compatible with her Mac OS Maverick version 10.9. I feel embarrassed about my recommendation and the problem I cause...
I'm wondering if there is a reason why Canon has made every single step, from registering my daughter's camera, to accessing the Image Gateway so difficult. I have literally spent three different nights just trying to enable my daughter to use the P...
Don't know how I did it, but I imported 11,000 pictures into the new image editing software - none of which I took with my new powershot sx50 hs. I can only delete the ONE AT A TIME - HELP!! Anyway to delete entire folders?
Today I was prompted to update my Image browser ex ver 1.0.1 After doing so, I could not open the image browser, so I tried to uninstall it on windows 7 home premium. I got a message uninstall failed. I tried rebooting and going directly to uninstall...
It was always a problem to deal with THM files in ZoomBrowser EX. This oversimplified software won't cut movie files without the original THM files... 1. If only the mov file has been downloaded from the card, without the thm file, movie editing does...
I re- installed DPP anf everything is OK except to one thing. SpectraView creates a color profile but saves it in the hidden Library - where you click on GO and press the option key. I cannot acces it when I try to select Browse in color management p...
