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new software is junk.

DONT BUY A CANON!I did because I liked my old Canon and loved the software. The new software is worse than junk. OMG, It's terrible.  

How to recreate mov's .THM file (for ZoomBrowser EX)

It was always a problem to deal with THM files in ZoomBrowser EX. This oversimplified software won't cut movie files without the original THM files... 1. If only the mov file has been downloaded from the card, without the thm file, movie editing does...

icefront by Apprentice
  • 5125 Views
  • 0 replies
  • 0 likes

DPP, Mac and NEC SpectraView

I re- installed DPP anf everything is OK except to one thing. SpectraView creates a color profile but saves it in the hidden Library - where you click on GO and press the option key. I cannot acces it when I try to select Browse in color management p...

digital by Rising Star
  • 4841 Views
  • 1 replies
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DPP and DLO

Hey Canon. Why can't I update DLO for my new 24-70 2.8 II? I have had it for over 16 months. My 70-200 2.8 II works. 

digital by Rising Star
  • 5825 Views
  • 10 replies
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DPP issues

Quite a while ago I tried to udpate my 24-70 V2 DLO. It does not work. All my lenses including my 70-200 2.8 V2 work. It tells me it is updated but the tune button is greyed out when I try to use it. I decided to re-install DPP. I used my disk the ca...

digital by Rising Star
  • 5437 Views
  • 4 replies
  • 0 likes

Problem downloaded/installing Powershot A2500 Software

  Hi,    I am trying to download and install the software for the PowershotA2500. I got the file downloaded but when I clicked on the file name to start the install, nothing happened. I'm wondering if I should start over from scratch and try again or...

WLChris by Apprentice
  • 5400 Views
  • 3 replies
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Lightroom vs. other options (Aperture? what else?)

I'd hate to make just a really vague topic, but I'm curious what others are using for their stills workflow.  I use Lightroom, and so do most others I know, but I want to make sure I'm not in an echo chamber and not even aware of what I'm missing. My...

jfo by Rising Star
  • 15279 Views
  • 22 replies
  • 0 likes
Getting started

New to the community? Here's some information to help you get acquainted:

Announcements

12/18/2025: New firmware updates are available.

EOS C400 - Version 1.0.4.1

EOS C80 - Version 1.0.4.1

XF605 - Version 1.0.7.1


12/15/2025: New firmware update available for EOS C50 - Version 1.0.1.1

11/20/2025: New firmware updates are available.

EOS R6 Mark III - Version 1.0.1

EOS R3 - Version 2.0.0

EOS R1 - Version 1.2.0

EOS R5 Mark II - Version 1.2.0

EOS R5 - Version 2.2.1

PowerShot G7 X Mark III - Version 1.4.0

PowerShot SX740 HS - Version 1.0.2


10/21/2025: Service Notice: To Users of the Compact Digital Camera PowerShot V1

10/15/2025: New firmware updates are available.

Speedlite EL-5 - Version 1.2.0

Speedlite EL-1 - Version 1.1.0

Speedlite Transmitter ST-E10 - Version 1.2.0


07/28/2025: Notice of Free Repair Service for the Mirrorless Camera EOS R50 (Black)

7/17/2025: New firmware updates are available.

EOS R7 - Version 1.7.1

EOS R10 - Version 1.7.0

EOS R8 - Version 1.5.0

EOS R50 - Version 1.4.0

Powershot V10 - Version 1.4.0

Powershot V1 - Version 1.1.0

EOS R50V - Version 1.1.1


05/21/2025: New firmware update available for EOS C500 Mark II - Version 1.1.5.1

02/20/2025: New firmware updates are available.

RF70-200mm F2.8 L IS USM Z - Version 1.0.6

RF24-105mm F2.8 L IS USM Z - Version 1.0.9

RF100-300mm F2.8 L IS USM - Version 1.0.8

RF50mm F1.4 L VCM - Version 1.0.2

RF24mm F1.4 L VCM - Version 1.0.3


01/22/2024: Canon Supports Disaster Relief Efforts in California
01/14/2025: Steps to resolve still image problem when using certain SanDisk SD cards with the Canon EOS R5 Mark II