Camera Software
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R10 and Webcam Utility on Windows 11

Just purchased a Canon R10 for primary use as a webcam. Has anyone got the webcam software to work with the R10 on Windows 11? The Eos Utility software works fine, and I can record directly on my PC using this software.  When I try using the device a...

Canon Eos R not appearing as drive in Windows 11 via USB

I'm trying to establish a connection to my recently updated to Windows 11 PC, using a usb C to usb A connector from my Canon Eos R. It is failing to get a connection. I've used two separate usb leads with the same result. The camera has no problem ap...

Droo by Apprentice
  • 23 replies

Best Compatibility File Format MacOS

Hello! I'm looking to change my normal flow and potentially switch from saving my raw files in .CR3 to another format. I am after best compatibility from MacOS perspective (e.g. previewing in finder with space, printing CR3, no corruption, etc) and A...

JarrallB by Apprentice
  • 4 replies

DPP4 not finding photos

DPP4 is not finding my photos on the SD card. They are on the computer and I can get to them that way but not via DPP4. I have tried a different card, no luck. It just continues to search.

Resolved! DPP Source Folder Panel is Missing

After years of using DPP, the file source folder panel (on the left) is missing.  Today, I also updated to 4.16.11 and it's the same issue.  File previews are gone.  I don't see an option to open it in "tools" or "window".  I never needed to make an ...

Current Panels 2.jpg Current Panels.jpg Source Folder.jpg

Resolved! EOS Webcam Utility - Rebel T6

Hi everyone!New to the community and would like to know where I can download the webcam utility.  I am not seeing it when I go through the process to download it.  I've tried using MacOS BigSur which is what I have now and Catalina and nothing shows ...

Nicola by Apprentice
  • 5 replies

Canon Mirrorless Camera Profiles in Lightroom

Do you shoot with an R series camera? Are you annoyed at how flat and green your files look when you import them into Lightroom, and how much tweaking you need to do before you land on a deliverable edit?Well, I feel like I was living under a rock fo...

yashi by Apprentice
  • 1 replies

EOS Webcam Utility stopped working

I have been successfully using my Canon M50 as a webcam via the EOS Webcam utility until today. I had a typical, smooth zoom call this morning, but when I tried to use zoom this afternoon, when I turned on the EOS webcam utility, zoom kept crashing. ...

EDL by Apprentice
  • 2 replies

RAW/JPEG time offset on files

Recently vacationed in Greece and set time/date to local Greek time. In reviewing files back home, noticed RAW files 10 hours ahead of JPEG time (correct shooting time).  There is an offset of 10 hours from here to Greece, but why would RAW/JPEG file...

StevenJS by Apprentice
  • 1 replies

Focus won't work on Canon Utility

Can you help with this, I create YouTube videos and have been using the Utility to help me focus on my face. My sister was messing about with my camera settings and don't know what she has done but gone to film another video and it won't let me focus...

Getting started

New to the community? Here's some information to help you get acquainted:

01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
12/07/2022: New firmware version 1.7.0 is available for EOS R6
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.