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Resolved! macOS 15 sequoia - Image Transfer Utility 2 Freezes

Updated my iMac to macOS 15 and today find that Image Transfer Utility freezes with the classic 'spinning beachball' and have to restart my computer to clear ti. Previously I could connect and transfer images via wi-fi to my computer from my PowerSho...

de1950 by Apprentice
  • 4013 Views
  • 3 replies
  • 2 likes

New DPP version 4.20.30.0

I just noticed and installed DPP version 4.20.30.0  06/30/2025History■Changes for Digital Photo Professional 4.20.30 for macOS :- Supports Neural network Image Processing Tool 1.0.0 for macOS. ■Changes for Digital Photo Professional 4.20.20 for macOS...

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Camera connect app error 403

So wasn’t able to connect my camera after being connected for months. I restarted phone reinstalled app deleted connections started new ones my phone connects to the cameras wifi but can’t connect the app now.  After I reinstalled app it tells me to ...

Resolved! Unable to edit images in Digital Photo Professional

Hi all, I downloaded the software from the Canon website and entered my serial number for my camera. Software downloaded and no issues. However, when I try to edit an image the sliders are not active. I select the image and click on the Edit button a...

Resolved! My PC sees my EOS-R7 but the EOS-VR Utility doesn't

Hi, this is my first post. I connected my new R7 to my PC and it easily recognized it. I was able to access all the folders and files. My device manager sees it easily as well. Updated the camera to the latest firmware and purchased the RF-S dual len...

Resolved! Help With Downloading Firmware

All, I have had a R6M2 for two weeks. I looked in the Support area last night and there is a Firmware update for the R6M2. I have a Mac Mini and a PC desktop. Last night I download this software update to my desktop on the Mac Mini, But I do not know...

Cantrell by Rising Star
  • 2215 Views
  • 4 replies
  • 0 likes

Resolved! Connection failed for Wi-Fi on EOS R50 camera to phone app

hi im having issues with my EOS R50, im not able to connect to it on my pixel 7 running android 14. bluetooth is fine but when i attempt to connect over wifi to transfer pictures it justs give me connection failed. ive run through all the tips on her...

Zander013 by Enthusiast
  • 41659 Views
  • 42 replies
  • 4 likes

EOS 6D Mk 2 and Camera Connect - cannot connect

I cannot connect my Canon EOS 6D Mk2 to the Camera Connect software. I have tried Wi-Fi, Bluetooth and NFC. I have reinstalled the latest software on my Pixel 7 phone.  The Wi-Fi option just fails to connect with a message to the effect that it canno...

EOS 3000D Canon Connect - Recovering Lost Photos

My phone got stolen and it contains pictures that I've recently imported and deleted from my SD Card. I'm using EOS 3000D and I'm wondering if there's any way I could see the history of my imported/deleted photos via Canon Connect and hopefully use t...

Serzz425 by Apprentice
  • 957 Views
  • 1 replies
  • 0 likes

EOS Utility 3.19.0 wont detect EOS R

Camera: EOS R (Firmware 1.8.0)OS: macOS Sequoia 15.5; (Apple M2 chip)The goal is to use my camera as a webcam. I downloaded EOS Webcam Utility Pro V2.3d for this, but the utility was not recognizing the camera when I plugged it in. I looked for solut...

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meowfire by Apprentice
  • 3455 Views
  • 8 replies
  • 0 likes

EOS Utility App options are greyed out

everything is greyed outToday I was trying to connect my Canon M50 Mark ii with my MacBook Pro M1 Max. I wanted to add a filter like cinestyle on my camera. Unfortunately when I connected (with wifi and cable) my camera with my laptop, I was not able...

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