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EOS Utilities 2 not working with Canon 450d

Canon eos utilities is not working on my MacBook Pro, I updated to High Sierra 10.13.2 recently and when I open utilities with my camera plugged in the first 3 options are greyed out include remote shooting which I really need to use. Could anyone pl...

Egb by Apprentice
  • 3186 Views
  • 2 replies
  • 0 likes

Can't update DPP 3.15 on iMac

I've tried repeated times to download the latest DPP 4.7.21 on my Late 2012 27" 3.4GHz i7 iMac, running High Sierra OSX 10.13 and it simply refuses to open in the dock.I've tried both the latest version direct and using the updater from DPP 3.15 that...

TimBall by Contributor
  • 4430 Views
  • 8 replies
  • 0 likes

Mobile Device Connect Button Setup Menu Option Disabled

Having trouble connecting new G5x to my Wi-Fi.  Setup originally showed me device add screem, I pressed computer, selected to use WPS, pressed WPS on router, saw no computer (tho I did see my printer). Never got to connect.  However, now I am unable ...

muggsy by Apprentice
  • 3979 Views
  • 2 replies
  • 1 likes

Print studio pro plugin problem

I’ve recently set up photoshop elements 15 on a new computer and can’t get print studio pro plugin to work. The download works fine but it doesn’t show up in photoshop elements.Here is what I got from system info: Plug-ins that failed to load:Canon L...

Darrin21 by Contributor
  • 4723 Views
  • 6 replies
  • 0 likes

Camera Connect with SX530hs

Trying to use this app to control an SX530hs that is mounted above a photo table. Camera is in Manual and when used on it's own, photos look fine...just not practical to hang myself from the ceiling to run the camera. When I try using the camera conn...

Dual Pixel Raw Editing - 4.7.20

Is anyone else unable to edit Dual Pixel Raw in the latest version of the software?  Every time I try to adjust DPP, it opens a window that just says Null on the header and stays in Loading permanently. On Mac OS High Sierra.  Of note, older version ...

qpid360 by Contributor
  • 4013 Views
  • 5 replies
  • 0 likes

DPP4, iMac

Good Morning, I have an iMac 5K, 4Ghz i7, 32Gb RAM AMD Radeon R9 4Gb running macOS High Sierra 10.13.2. DPP4 is incredibly slow on my machine.  I think this may be due to the fact that I cannot select "Use graphics processor for image processing"  Is...

mcasabar by Apprentice
  • 3513 Views
  • 3 replies
  • 0 likes

EOS Utility won't connect with my 80D

Hi everyone, So I purchased a Macbook Pro 2017 to help with some photo/video editing.  I'm running MacOS HIgh Sierra.  I just downloaded the EOS Utility 3.7.0 from the canon site and when I try to connect my canon 80d wirelessly, my computer doesn't ...

victorb by Apprentice
  • 3851 Views
  • 0 replies
  • 0 likes

Photo Library App

I use a MacBook Pro and started out storing my photos/library for quick access in iphoto then Aperture and also used Aperture to edit photos. Then I upgraded to Lightroom and Photoshop to efit but still kept photos in aperture. Liked the way it group...

chief by Rising Star
  • 3678 Views
  • 3 replies
  • 0 likes

Image Transfer Utility - Camera Specific Folder Paths

Hello, we have several PowerShot ELPH190IS cameras with WiFi enabled and Image Sync setup and uploading new photos to a server (Windows 2008 R2).  We'd like each camera to actually sync it's photos to a different folder, but there doesn't seem to be ...

ags by Apprentice
  • 2883 Views
  • 0 replies
  • 0 likes

Bug in Digital Photo Professional 4

Picture turns purple at the left and right edge after a raw conversion. The first image is converted from Adobe lightroom, and the second image is converted with latest DPP. Notice the slight purple coloring at the very right edge. I only adjusted co...

IMG_6331.jpg IMG_6331.jpg

Phone won't connect to Canon Camera Connect

I've tried this 100 times, Uninstaller and reinstalled the app, I don't know what to do. I have the Canon Rebel T6, I downloaded the app, follow the step by step instructions, and it won't finish. The app will get to the NFC screen, I'll touch the ph...

PAWP0WER by Apprentice
  • 4161 Views
  • 1 replies
  • 0 likes

Cannot install Digital Camera Software 7.1 on Win8.1

Coming from another thread, continuing here...http://community.usa.canon.com/t5/Software/Digital-Camera-Software-7-1-download-error-Windows-10/m-p/228696#M5396  The installation process stops with an error "NG" in the installation window. I have foun...

DZR by Contributor
  • 4176 Views
  • 5 replies
  • 0 likes
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