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Resolved! Help regarding Image Transfer Utility

So, I set up my account, and connect my camera to Canon Image Gateway, I do the process of installing the ITU, but when I right-click it in the taskbar to add a new camera, it asks me to log in right? It asks me for a username when I have none. This ...

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Resolved! Can't view RAW pic thumbnails for 6D M2 in Windows 10

For the past 4 years I have had no problem viewing RAW thumbnails from my Canon 70D using Windows 10 Explorer and Photo App but when I recently got a 6D Mark 2, I can't view any of the RAW thumbnails taken by that camera using Windows 10 (Photo App o...

Viewing images in Camera Image Gateway in full screen

I have transfered images from my camera to the CIG.  When I click on the thumbnail to view the photo on my computer the screen is partially taken up by the thumbnails across the bottom and the CIG toolbar (libray album, settings icon, etc) across the...

cjw1510 by Apprentice
  • 1524 Views
  • 0 replies
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EDSDK Electronic level

Hi, Does the EDSDK support reading the electronic level values (which are available in the EOS utility - rotation, tilt, ...) from the camera? If so can you provide the property id and the expected struct. Thanks,Tomislav

xTTx by Apprentice
  • 1968 Views
  • 3 replies
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[EDSDK] How to reset camera after error.

Hello, I have following problem when I control camera through EDSDK: if camera fails to shoot after EdsSendCommand, for example if autofocus fails, then it will return "device is busy" error for any subsequent commands. Is there any way to bring came...

DPP 4 labels transfer

Hi,is there a way to transfer labels (check marks and ratings) from old computer to a new one?Thanks

trew by Apprentice
  • 3003 Views
  • 7 replies
  • 0 likes

EOS utility download for 5dmii

I have had to replace my harddrive and no longer have my CD for my EOS software for my 5dmii.I have downloaded the utility from the following  https://www.usa.canon.com/internet/portal/us/home/support/details/cameras/support-dslr/eos-5d-mark-iiand it...

mmstar59 by Apprentice
  • 1745 Views
  • 1 replies
  • 0 likes

Problem with DDP4. Photos stuck in there.

Hi . A new member to the Canon world. Bought the Eos 800d . Practised on a fuji fine pix and the old Canon 350. Both set up to store in raw. Runing a windows 7 desk top and used the windows ac wizard to convert to jpg and save. no probs .  I know wan...

petey303 by Contributor
  • 3042 Views
  • 6 replies
  • 0 likes

Resolved! Using two screens with DPP4

Hello I am trying to either1. Make the second screen (from right-clicking a photo) full screen on a second monitor2. make the preview window (from double-clicking a photo) show the currently selected or "Focused" image So that i have a fullscreen ima...

awils27 by Apprentice
  • 3865 Views
  • 2 replies
  • 0 likes

Resolved! Canon Camera Connect App connect with both iPhone and iPad

Is it possible to use the Canon Camera Connect App with both iPhone and iPad. I have it setup with my iPhone but haven't been able to use the same connection or establish a new connecton with iPad. Any one else had this issue? Thanks in advance.  

stsong by Contributor
  • 27183 Views
  • 11 replies
  • 1 likes
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