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DPP 4.9.20 & GPU acceleration

Hi, I've been using DPP 4.8.30 with GPU acceleration, have "Use graphics processor for image processing" selected in Preferences\Image Processing 2. As of 4.9.20, and in 4.10 as well, I do not have that option  any longer, "Graphics processor setting...

biton161 by Contributor
  • 6674 Views
  • 12 replies
  • 0 likes

DPP does not remove hot pixels

I have a 5 year old Canon 6D which has developed quite a few hot or stuck pixels.  I have done the "hot pixel fix" which is to invoke "manual sensor clean" for 30s which (supposedly) creates an internal hot pixel remapping. When I open RAW astronopho...

heyjp by Enthusiast
  • 8935 Views
  • 5 replies
  • 0 likes

Alternative to Lightroom

OK, I have decided to pass on the Lightroom CC/Classic CC/Whatever and the associated cloud products I'll never need or use, along with Adobe's lifelong monthly money-grab. I'm also not interested in the orphaned standalone version.  This leaves me w...

John_SD by Whiz
  • 7589 Views
  • 11 replies
  • 0 likes

App crashing

I’ve just gotten a EOS 4000D and downloaded the camera connect app. Unfortunately when I connect and go to look at my photos the whole app crashes! I’ve tried deleting the app then resetting my phone then downloading again but still crashes. Tried on...

Kalekam by Apprentice
  • 2644 Views
  • 2 replies
  • 0 likes

Some jpegs won't open in DPP 4.7

I have a large archive of digital photos, taken with a range of Canon cameras. However, a few of these fail to open with DPP, although they open with other software such as Irfanview and Photoshop. As far as I remember, the images were stored directl...

Nigel555 by Contributor
  • 1766 Views
  • 2 replies
  • 0 likes

unable to exit Camera Connect on android 8

Hi, I've a strange problem with Camera Connect. I've installed the most recent version on a Sony Xperia with Android 8.0, all fine. I can access the menu items in Camera Connect, but I cannot quit the app except by forcing it via the android settings...

UliE by Apprentice
  • 1275 Views
  • 0 replies
  • 0 likes

Canon EOS M5 using Lightroom 3 software

Currently with my Canon D7 I'm using Lightroom 3 to work on my pictures. Mainly shooting in RAW format CR2.I understand that with the new Canon EOS M5  shooting RAW it will not work to download to Lightroom.Any known solution? 

mjw by Contributor
  • 2082 Views
  • 4 replies
  • 0 likes

3-Bracket vs 7-Bracket

Hello, this is my first time posting on this forum.  I recently started doing real estate photography using a Rebel T6.  I am using the 3-bracket AEB function.  My question is this:  If I upgrade to a Canon 80D camera and use the 7-Bracket AEB functi...

RE EOS Utility

Hi I am now on my third canon DSLR after  my  last two were stolen including my nifty fifty,Canon EF 70-300 mm f/4-5.6 IS II USM Lens etc.   Anyway I now have another  Canon 77D and purchased a second  had (not used) EFS 18 - 135mm Nano USM lens, whi...

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Where to download DPP 3 for a Rebel XT?

I recently had my old Rebel XT 350D converted to color IR photography.  The conversion company recommends the native RAW software over Adobe Photoshop or Lightroom for working with and setting proper white balance. I tried DPP 4.x, but only thumbnail...

Resolved! Where to download EOS Utility for Rebel T5

The download page for Rebel T5 has only EOS Utility update, not the original EOS Utililty installation package.   Could anyone tell me where to find the Utility installation package?

hong by Apprentice
  • 11905 Views
  • 2 replies
  • 0 likes

Resolved! Help regarding Image Transfer Utility

So, I set up my account, and connect my camera to Canon Image Gateway, I do the process of installing the ITU, but when I right-click it in the taskbar to add a new camera, it asks me to log in right? It asks me for a username when I have none. This ...

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