Camera Software
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Digital Photo Professional - Export/Resize Sharpness

Hi, everybody - I've been troubleshooting this for the last few days, and it's driving me crazy.  Any help would be much appreciated. I have noticed that when I export and resize images in DPP, they do not look as good as when I view the original raw...

image comparison.jpg

Resolved! Image Transfer Utility for Powershot SX710HS on Windows 7

Could anyone tell me what the issue is with the Image Transfer utility for Powershot SX710 HS on Windows 7.  I have installed it and uninstalled it about 4 or 5 times and cleared the recycle bin everytime and it still does not work.  The program does...

Liz1 by Apprentice
  • 7 replies

Lens aberration data

My T6S does not have Lens Aberration data for my EF-S 60mm macro or my EF 70-300mm original zoom. The EOS Utility manual states that the camera should have data on any lenses available when the camera is released. Can someone look and see if there is...

Cannot apply Dust Delete Data in DPP?

Hi, I recorded the Dust Delete Data on my Canon EOS Rebel T6 today prior to taking a bunch of pictures.  The camera said "Data Obtained,"  so I figured it was good.   When I got home and opened the photos in DPP, the program says that it "cannot appl...

lindyk8 by Apprentice
  • 8 replies

Resolved! EOS Utility Not Working with MacOS Sierra

I am using a beta version of the new MacOS Sierra. In the early stages of the beta, the EOS Utility worked fine but in the past 2 releases, it has failed. I am using a Canon EOS 700D and v2.14 ( of the utility. I aslo use an iMac 2009. I ha...

ossian by Contributor
  • 58 replies

Dropbox Targetfolder in EOS Utility not accepted

Hi, i'm trying to install the EOS Utiliy 2.4 for Win7 64. The targetfolder should be a Dropbox folder, but the Utility is not accepting this folder as  storage location. "Invalid folder". Can someone help?

Cger70 by Apprentice
  • 2 replies

Canon Camera Connect and remote custom timer

Good evening all. Just wondered if any of you kind people might be able to answer a query of mine. I've just downloaded the Canon Camera Connect onto my Android phone as I wanted to use it for remote shooting. Everything I need seems to be there apar...

Resolved! Unable to use Image Transfer Utility

Hello. When trying to export images to my computer through the Canon Image Transfer Utility I get "Error detected on server. Try again later" message on my camera. Never had this before. Is it because Canon Image Gateway is down for maintenance?  Tha...

Canon DPP Tutorials

Canon Europe is releasing a series of tutorials on using DPP.

Changing Aspect Ratio After Shooting

Let's say you took a picture in 16:9.  If you shoot in RAW it's always saved with a little more data in 3:2.My question is: If you took a photo in RAW in one aspect ratio, is there a way to revert it back to 3:2 since the information is there?

My Image garden aspect ratio

How can I maintain the aspect ratio of pictures and/or fill frame when I import into "New Photo Layout/add layout frame" in My Image Garden?

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