Camera Software
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Some jpegs won't open in DPP 4.7

I have a large archive of digital photos, taken with a range of Canon cameras. However, a few of these fail to open with DPP, although they open with other software such as Irfanview and Photoshop. As far as I remember, the images were stored directl...

Nigel555 by Contributor
  • 2 replies

unable to exit Camera Connect on android 8

Hi, I've a strange problem with Camera Connect. I've installed the most recent version on a Sony Xperia with Android 8.0, all fine. I can access the menu items in Camera Connect, but I cannot quit the app except by forcing it via the android settings...

UliE by Apprentice
  • 0 replies

Canon EOS M5 using Lightroom 3 software

Currently with my Canon D7 I'm using Lightroom 3 to work on my pictures. Mainly shooting in RAW format CR2.I understand that with the new Canon EOS M5  shooting RAW it will not work to download to Lightroom.Any known solution? 

mjw by Contributor
  • 4 replies

3-Bracket vs 7-Bracket

Hello, this is my first time posting on this forum.  I recently started doing real estate photography using a Rebel T6.  I am using the 3-bracket AEB function.  My question is this:  If I upgrade to a Canon 80D camera and use the 7-Bracket AEB functi...

RE EOS Utility

Hi I am now on my third canon DSLR after  my  last two were stolen including my nifty fifty,Canon EF 70-300 mm f/4-5.6 IS II USM Lens etc.   Anyway I now have another  Canon 77D and purchased a second  had (not used) EFS 18 - 135mm Nano USM lens, whi...


Where to download DPP 3 for a Rebel XT?

I recently had my old Rebel XT 350D converted to color IR photography.  The conversion company recommends the native RAW software over Adobe Photoshop or Lightroom for working with and setting proper white balance. I tried DPP 4.x, but only thumbnail...

Resolved! Where to download EOS Utility for Rebel T5

The download page for Rebel T5 has only EOS Utility update, not the original EOS Utililty installation package.   Could anyone tell me where to find the Utility installation package?

hong by Apprentice
  • 2 replies

Resolved! Help regarding Image Transfer Utility

So, I set up my account, and connect my camera to Canon Image Gateway, I do the process of installing the ITU, but when I right-click it in the taskbar to add a new camera, it asks me to log in right? It asks me for a username when I have none. This ...

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Resolved! Can't view RAW pic thumbnails for 6D M2 in Windows 10

For the past 4 years I have had no problem viewing RAW thumbnails from my Canon 70D using Windows 10 Explorer and Photo App but when I recently got a 6D Mark 2, I can't view any of the RAW thumbnails taken by that camera using Windows 10 (Photo App o...

Viewing images in Camera Image Gateway in full screen

I have transfered images from my camera to the CIG.  When I click on the thumbnail to view the photo on my computer the screen is partially taken up by the thumbnails across the bottom and the CIG toolbar (libray album, settings icon, etc) across the...

cjw1510 by Apprentice
  • 0 replies

EDSDK Electronic level

Hi, Does the EDSDK support reading the electronic level values (which are available in the EOS utility - rotation, tilt, ...) from the camera? If so can you provide the property id and the expected struct. Thanks,Tomislav

xTTx by Apprentice
  • 3 replies
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