Upgraded to Mac OS 14 Sonoma - now can't connect EOS Utility to EOS Rebel T7

[CoinGuy]

I use my Eos Rebel T7 on a custom camera stand to take photos of coins as part of my business. I connect via USB cable to my MacBook Pro and use Remote Shooting in EOS Utility 3.0 to focus, zoom and take photos. Then I stupidly upgraded from OS Ventura to OS 14 Sonoma, and now EOS Utility 3.0 doesn't work. I've checked the cable - it's working, as I see the camera in my Image Capture app. The EOS Utility just doesn't respond - sometimes I get nothing, and sometimes I get to the right screen where I would select Remote Shooting, but it's greyed out and I just have the spinning pinwheel. I have to force quit the app because it's not responding. So, clearly I upgraded to an OS that is too new and isn't compatible with EOS Utility. Is there any way to make my system work so I can still use live shooting? Will Canon be releasing an updated EOS Utility anytime soon? 

[CoinGuy]

I'm on an Intel-based Macbook Pro (mid 2017). I was originally using 3.16.10 when I upgraded to Sonoma, and it didn't work. Thanks though.

[CoinGuy]

I found DSLR Assistant app as well, which is cheaper and seems to fit the bill, since I mainly need the live shooting function. Any experience with this one?

[mendi]

Hi CoinGuy

I had the very same issue using my R5 with new bought Apple MacBook Pro 2023 M2 and MacOS 14 (Sonoma) I just installed rosetta via terminal command restart my MacBook and EOS Utilty 3 on Sonoma is working again. The terminal command for installing rosetta is: softwareupdate --install-rosetta

it asks you to accept an agreement, type "a" and enter and then restart your Mac.

Hope it works, it worked for me.

Greetings from Switzerland

[federico]

No, this is not a Solution.
I saw a lot of responses from you advertising this app. 
The problem is EOS UTILITY. Its not compatible on OS X 14 (Sonoma) Anda Canon MUST be upgraded

[federico]

No, this is not a Solution.
I saw a lot of responses from you advertising this app. 
The problem is EOS UTILITY. Its not compatible on OS X 14 (Sonoma) And Canon MUST be upgraded

[Yanko]

I think I found a solution, it appears that MacOS Sonoma on Apple Silicon checks all USB accessories when they are connected (for security reasons I guess) and this check is apparently happening when connecting the camera with USB cable as well. That seems to be preventing EOS Utility working correctly. In my tests, if I set "Allow accessories to connect" to "Ask Every Time" in the Privacy & Security pane in System Settings, the computer will ask if you want to allow an accessory every time when you connect it, but after allowing the camera, EOS Utility works, at least for me. 

[japollock]

This is seriously a terrible solution. How do I downvote? 

The recommended app is $129.99. Do you advertise for them? Are you the app creator trying to make money? This post from @jrhoffman75 really should not be labeled "accepted solution". Bad stuff; fishy.

[jrhoffman75]

I don’t have experience with either one. Choose whatever works best for you. 

[jrhoffman75]

I don’t disagree. OP needed an immediate solution. If you can wait for Canon to update the app do so. Don’t impose your need (or not need) on someone else. 

[jrhoffman75]

I don’t disagree. Why don’t you pick up the cudgel and get the upgrade?