M50 Mk2 Live View Shooting Intermitten Connection

[uncpotato]

I own a Canon 70D, and SX70Hs, GX5, and lately M50 Mark II

Only have this problem with M50 Mk2, firmware 1.0.4

I connect M50Mk2 with my iPhone 14 with Camera Connect, through bluetooth, then it switches to a faster Wifi network, it connects every time without a fuzz.  But with Live View shooting, the screen will freeze half a second every other 3 or 4 seconds, repeatedly.    I can press the shutter when it is responding, but will miss my command during non-updating periods.

I tried resetting connection settings on the camera, also tried resetting everything in the camera, and delete CameraConnect on my phone, reinstall and start over, the result is the same. 
Also tried direct Wifi connection to Camera, and connect through router, same.
Want to try reinstalling the firmware but cannot find 1.0.4 to download, and won't let me downgrade to 1.0.3

I have 70D,SX70HS,GX5 doing same remote shooting with my same phone, same network, all go perfectly smooth. (which I have been using for years) (tho the 70D and GX5 connects take much longer without Bluetooth)
Lastly, I installed EOS Utility on my PC, connect it through Wifi to my M50Mk2, the screen on my PC does not have the freeze for half a second issue.  So I tried using my older iPhone 8 with this late comer M50Mk2, the same freeze screen happen again.

I am stucked with this issue for quite some time.    Run out of idea what else can I do.  Any help will be much appreciated.  #M50 #M50 Mark II#m50mk2 #Wifi #remoteshooting

[John_Q]

Hello uncpotato,

That is odd that it only happens when using a smartphone with the Camera Connect app. Is there a specific task being performed when this occurs? Taking a picture, for example or something else specifically.

[uncpotato]

The live view freezes happen right after remote live view shooting is selected.   What I can say is that the camera is doing nothing specific except streaming the image to my phone.  If I press to record a video, the recorded video on the camera is fine without the freezes.  
Strange as it can be.

[John_Q]

Hello uncpotato,

Is the firmware on the camera up to date? I would take a look at that. You can update the firmware HERE if need be. 

[uncpotato]

Thanks for your link to the firmware download page.  There is only V1.0.3, I don't think the camera will take the file? as mine is already 1.0.4 which comes from the factory.