09-18-2024 05:36 PM - last edited on 09-18-2024 11:29 PM by Tiffany
Hi,
I am struggling connecting my 5d mk4 to my iPhone. Previously it connected perfectly but since the app has upgraded I have to register the camera within the app.
I can connect the phone to the camera’s WiFi but the app won’t get past the registration stage. It’s driving me round the bend, I have tried resetting the cameras settings and nickname but this didn’t help I have also restarted my phone and deleted the app and re downloaded it.
09-20-2024 06:12 PM
Hello Fleck,
I am sorry to hear that you are having an issue during your WIFI connection to your smartphone.
I would suggest resetting the WIFI settings on the camera to defaults and re-establishing the connection from scratch to start. You can find the reset in the yellow wrench menu #4 under [Communication settings] > [Built-in wireless settings]. I have attached a link to the WIFI Function manual HERE for your reference.
01-22-2025 12:36 AM
I have done all these things, but the Camera Connect app wants me to register my camera. I have already registered my camera and when I try to do it again it doesn't get past the page that asked me to reconnect and re-register my camera.
01-23-2025 05:35 PM
Hello likes2paint,
If the camera is already registered in the app, let's try deleting it and letting the app re-register the unit. You can delete the currently registered camera by touching the 3 horizontal bars in the top right corner. There is a section called [Camera registration]. Touch [Checking and deleting registered cameras]. Touch the [X] to delete your camera and then try again.
01-22-2025 12:35 AM
I am having the same issue.
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