Need original EOS Utility (CD) for my EOS 5D Mark ll

[88mesonx]

Does anyone have an original EOS Utilities CD?

[Tronhard]

Does this help?  Canon 5D MkII downloads 

If this resolves your issue please mark this post as a solution, then others will know it's sorted.

[88mesonx]

solution does not work because CD ROM EOS Utility must be installed first. I no longer have that CD.

[Tronhard]

No problem, but best not to start another thread, let's just continue with the original one and delete this one.  If it is not set as a solution, the first thread will continue to be pursued.

[Tronhard]

OK. Back to the original issue thread!   Since the link I sent doesn't work for you, I have located the solutions disc for my Canon EOS 5DIII.  Now I realize it's not the 5DII, but it's worth a try to download and try to install.  If not you have not lost anything.

Here is the complete contents of the install disc: Folder on MS Onedrive for Solutions Disc 

[Tronhard]

Again, a quick search on the web has uncovered a copy of the utility for the 5DII at the Canon European site (shouldn't matter).  The version is for the 5DIII but it MAY work.

It would be very helpful to know two things please:

What operating system is your computer running?

What do you need the software to do for you: e.g. download files, control the camera etc.?

[Tronhard · Accepted solution]

I have been doing some more digging and looked for a similar camera that came out about the same time.   I have discovered that the EOS 7D has the same software as your 5DII, as indicated by THIS document .  I have downloaded the software to a link HERE .

According to a file within the software disc (under Software Instructions Manual) this is also confirmed as shown:

There is an update for this: 2.14.2a for which you need the original utility installed, hopefully you can get that sorted now.

[jrhoffman75 · Accepted solution]

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@88mesonx wrote:

Does anyone have an original EOS Utilities CD?

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Go to the support site for the EOS 1D X Mark III. Download EOS Utility 3.13. It will install EOSU2 which will work with your camera. 

[88mesonx]

thank you, but does not seem to solve the problem.does not solve the problem

[88mesonx]

windows (64) on HP desktop solid state drive

need to download. Canon utilities allows the camera to interact with the computer; downloading is part of it.