I am not a computer geek so it may just be me but having used DPP4 on windows 10 Intel chip based desktop with lots of ram and lots of disk space for a couple of years and its been fine (but I have not used DPP4 for a few months) suddenly halfway through converting images from Raw to JPEG after a recent trip DPP4 shut down and every time i try to open it it just shuts (images taken on 5d mk3)
I have uninstalled and reinstalled to no effect I have tried downloading on a laptop same thing happens
Please can anyone tell me what to do to get it to work again
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One computer? If there is something wrong (corrupt) files in the directory DPP is pointed at when opening, it might close unexpectedly.
If this is happening on 2 different computers, that's another story. Try reviewing the event viewer to see if there is additional info related to the program closing unexpectedly.
Bay Area - CA
~R5C (18.104.22.168) ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 3080Ti FTW3 Ultra
~ImageClass MF644Cdw ~Pixel6 ~6D2 (v1.1.1) retiring
I am running 22.214.171.124 on a W10 computer. No problems.
Also running on an Intel MacBook Air with no problems.
I suggest you uninstall DPP4, download the free version of CCleaner and run a registry clean. Then reinstall DPP4.