09-18-2024 05:22 AM
Hi,
I am unable to change the size of the second screen and would like to find out how to change the second screen size. On my system(Windows 10) second screen size is about 3inchesx3inches. I can move it around. But cannot change the size. Is it a bug? or it is supposed to be of that size? If we cannot change the size what is the use of it?
https://cam.start.canon/en/S002/manual/html/UG-02_ImageView_0110.html
Thanks
Thiru
09-26-2024 10:10 AM
@Thiru wrote:
System - Mine is also W10
Display DellU2720Q 3840x2160
Tx John
It works on a 4K iMac, so it may be a Windows bug.for 4K displays.
09-26-2024 10:32 AM
I'm on a Mac with Sonoma 14.7 on. With DPP 4.19.10.0 I can resize the second screen, but there are limits to how big and small it can be.
I'm using a screen with 1920 x 1200 pixels resolution. Here's DPP running full screen with the second screen showing 100% view of the subjects eye, I made two screenshots with the mini and max size.
09-29-2024 08:18 AM - edited 09-29-2024 08:20 AM
Your issue seems related to your 4K screen resolution. I am using a gaming laptop with a 4K display and I am seeing similar results as you. The Canon apps seem to display things at fixed resolutions, completely ignoring the actual screen resolution in use.
For example, try starting EOS Utility Installer, and look at how small the DialogBox that opens is. There is noting you can do about it except reduce the resolution mode of your display. Or, you can press your nose against the screen to read it.
This is not a new issue. I reported it several years ago when I first purchased the latptop and tried to install DPP3. So far, nothing has been changed or updated.
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