10-07-2016 03:16 PM
Hi recently bought the G9X , didn't come with software disc and I'm shooting RAW. Been on Canon website and entered serial number of the camera to download the conversion software, when it's download and I try to open it the computer says there is no programming to support it. Any ideas please ? Regards Smiffy.
10-07-2016 04:26 PM - edited 10-07-2016 04:30 PM
@kososmiffy wrote:Hi recently bought the G9X , didn't come with software disc and I'm shooting RAW. Been on Canon website and entered serial number of the camera to download the conversion software, when it's download and I try to open it the computer says there is no programming to support it. Any ideas please ? Regards Smiffy.
You can go here:
Click on Drivers and Downloads; Choose your operating system, then select Software then download the ones you need. For RAW processing, you need Digital Photo Professional (DPP)
BTW, what operating system are you using? You need to make sure you select the correct one for your computer.
10-30-2016 08:30 PM
You need to choose Leopard OS in order to install DPP. All the other ones are updaters that need an installed version to update.
10-31-2016 03:26 AM
Thank you for your reply.
10-31-2016 03:27 AM
Thank you so much for the advice and link.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.