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Update to Image browser EX ver 1.5.2. Failed to load properly. Verify Silverlight is properly insta

rcaldwell38
Apprentice

Installed update to Image browser EX ver 1.5.2. Install stops at 80% with error message: Failed to load properly. Verify Silverlight is properly installed & start Image Browser EX again.

3 REPLIES 3

What OS? And is it fully up-to-date?

 

Sometimes you have to accept error messages at face value. It's telling you that it thinks there's something wrong with the installation of Silverlight in your OS. Since it followed an upgrade to an application, the supposition would be that the application  (Image Browser) now needs a more recent version of Silverlight than the one you have on your computer.

Bob
Philadelphia, Pennsylvania USA

Your Windows needs to be updated, particularly Internet Explorer.

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"The right mouse button is your friend."

jrhoffman75
Legend
Legend

https://www.microsoft.com/silverlight/

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic
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