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Error Saving File - DPP4 Lens Profile

thetechhimself
Contributor

Screen Shot 2023-02-27 at 6.29.23 AM.pngScreen Shot 2023-02-27 at 6.29.42 AM.pngScreen Shot 2023-02-27 at 6.30.51 AM.pngScreen Shot 2023-02-27 at 6.31.31 AM.png

Happens with any lens profile, I should add. RF 24mm f/1.8 Macro included.

9 REPLIES 9

jrhoffman75
Legend
Legend

As a guess, check your permissions in Privacy & Security to see if disk access is authorized for DPP4. 

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

Waddizzle
Legend
Legend

How many lens profiles have you downloaded?  I notice that you have a mixture of every current Canon lens mount.  Are you trying to upload all of the different profiles to a camera?

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"The right mouse button is your friend."


@Waddizzle wrote:

How many lens profiles have you downloaded?  I notice that you have a mixture of every current Canon lens mount.  Are you trying to upload all of the different profiles to a camera?


DPP doesn't upload to camera. The Lens Registration Tool is used for that.

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

Aren’t these the same lenses the same lenses that the Lens Registration Tool would see?  I know there is a limit on how many lens profiles you can upload to a camera.  Do not know if DPP would be subjected to a similar limit.

Judging by the version number at the top of the window, this might be the tool that is running.  It almost seems to definitely not be DPP4.

--------------------------------------------------------
"The right mouse button is your friend."

DPP call the Lens Registration Tool to download lens data so it can be used with DLO.

If a camera is connected the LRT can be used to upload data to the camera for in-camera processing (JPEG creation). If one is only shooting RAW it is not necessary to upload lens data to the camera.

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

jrhoffman75
Legend
Legend

@thetechhimself wrote:

Screen Shot 2023-02-27 at 6.29.23 AM.pngScreen Shot 2023-02-27 at 6.29.42 AM.pngScreen Shot 2023-02-27 at 6.30.51 AM.pngScreen Shot 2023-02-27 at 6.31.31 AM.png

Happens with any lens profile, I should add. RF 24mm f/1.8 Macro included.


I was working on my PC earlier in the day when I responded. Just got on my MacBook Air with macOS 13. I get the same file see error and I verified that DPP4 has full disk access.

I don't do much processing on my macBook, so I can't say that I ever tried downloading lens data before, so I can't say when it actually worked.

 

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

Where’s the error log for dpp4 on macOS? Messages perhaps?

I don't know.

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

thetechhimself
Contributor

The fix? Change the destination folder (option in the EOS lens registration tool). I changed it from the user/shared to my user under a folder I made. Done.

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