10-20-2024
09:18 AM
- last edited on
10-22-2024
08:56 AM
by
Danny
Does any of you tried to download EOS Utility for the last updated software in MAC? Still not available for me.
Solved! Go to Solution.
11-20-2024 02:28 PM
I’m using an M1 Mac Studio Max which is now running the latest update of Sequoia and connecting to a Canon EOS Rebel SL2 OR 200D in the rest of the world.
The key to my issue was that I needed to uninstall all previous versions of the Canon EOS Utility from my computer. That’s because one of them was running in the background and wouldn’t allow me to use the upgraded utility. Once I uninstalled the old versions I again downloaded the update and then restarted my computer. That turned out to be the sequence of events that was necessary for the upgrade to work correctly. Everything worked! I’m now up and running.
I have no idea what your issue is as long as the Canon camera you’re using is on in the list of supported Canon cameras but will add, make sure to follow my sequence and don’t deviate from it.
10-22-2024 08:57 AM
Thanks for joining the conversation, khevere1! To make sure we know exactly what you're asking about, please let us know whether you need help with EOS Utility or EOS Webcam Utility.
We look forward to your reply!
10-22-2024 12:06 PM
EOS Utility availability
10-22-2024 12:22 PM
While EOS Utility currently doesn't have an update available for Sequoia yet, one thing you might try is changing the version to Sonoma and try the previous version. While we can't guarantee functionality, some users have had success doing that in the past. Otherwise, keep an eye out for updates on when that version for Sequoia will be available!
10-24-2024 07:47 PM
Let me see if I got this right. Canon’s suggestion is to GO BACK to Sonoma to make EOS utility work. Why don’t Canon make a working version for Sequoia available IMMEDIATELY? A lot of people - including myself - have a lot of work hanging on this. Please do it.
10-24-2024 07:50 PM - edited 10-24-2024 08:00 PM
No. I suggested you go to our website and select the dropdown to select the Sonoma software to see if it will work. I did not suggest reverting to a prior operating system. Other people have been able to install it on Sequoia via this link.
10-31-2024 08:14 PM
Problem solved! it works with the latest update from Sequoia and the version of eos utility 3.18.5.13 Good luck!
11-19-2024 06:43 PM
It doesn’t work for me. I get an error message stating that I must turn off all apps that connect to my camera but nothing is on. Perhaps I’m doing something wrong. Any suggestions. Thank you.
11-19-2024 07:25 PM
Go to appz, delete canon utilities folder, update to sequoia 15.1, download this version of eos utility 3.18.5 from canon hong kong ,
11-19-2024 08:08 PM - edited 11-19-2024 08:10 PM
Greetings,
Please understand there are multiple releases going on simultaneously. Canon released the R5 mkII, and the R1 just started shipping 6 days ago.
Apple released Sequoia 15.1 about 3 weeks ago. EOS Utility v3.18.5 added support for the R5mkII. V3.18.11 is out, on international sites, but I haven't checked the release notes yet. I expect another release that will officially add support for the R1.
Please be patient. The software has to be thoroughly tested before it can be certified. Apple constantly makes changes to releases right up to the day before it's made available to the public. Canon has to perform it's own testing before their software can be released as well.
Please continue to watch the support portal for your device. I'm sure new releases of the EOS utility are in the works.
~Rick
Bay Area - CA
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