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EOS Utility 3 disabled on Mac - EOS 800D

tk_maps
Apprentice

I have just downloaded EOS Utility 3 software on my Mac with software version Sonoma 14.2.1 but it's all gray except for preferences and quit options. Please help, I need to connect my EOS 800D.

1 ACCEPTED SOLUTION

jrhoffman75
Legend
Legend

@tk_maps wrote:

I have just downloaded EOS Utility 3 software on my Mac with software version Sonoma 14.2.1 but it's all gray except for preferences and quit options. Please help, I need to connect my EOS 800D.


Latest version is macOS 14.3.

You want to run EOSU3 directly from the canon Utilities folder. It does work with latest Sonoma. You also need to be sure you authorize accessories to be accessed.

Screenshot 2024-01-30 at 3.55.27 PM.pngScreenshot 2024-01-30 at 3.56.10 PM.png

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

View solution in original post

4 REPLIES 4

shadowsports
Legend
Legend

Greetings,

The EOS Utility 3 does support the EOS 800D, but I'm not sure if the software runs under 14.2.1 currently.  

Canon : Product Manual : EOS Utility : Compatible Cameras (start.canon)

shadowsports_0-1706646259432.png

States not supported, I'll have to look into this further.  A card reader and image capture is always another option.

~Rick
Bay Area - CA


~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

tk_maps
Apprentice

I think my major problem is my Mac's updated software version because it didn't appear on my options except all the older versions. 

jrhoffman75
Legend
Legend

@tk_maps wrote:

I have just downloaded EOS Utility 3 software on my Mac with software version Sonoma 14.2.1 but it's all gray except for preferences and quit options. Please help, I need to connect my EOS 800D.


Latest version is macOS 14.3.

You want to run EOSU3 directly from the canon Utilities folder. It does work with latest Sonoma. You also need to be sure you authorize accessories to be accessed.

Screenshot 2024-01-30 at 3.55.27 PM.pngScreenshot 2024-01-30 at 3.56.10 PM.png

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

shadowsports
Legend
Legend

Thanks for jumping in John!!

~Rick
Bay Area - CA


~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

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