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EOS 5D Mark IV Firmware Multiple Versions Behind

My 5D Mark IV is urunning firmware Version 1.0.4. I searched Canon support and found 7 firmware downloads from Version 1.0.2 dated 9/26/16 through Version 1.4.0 dated 5/18/23.- Why is there no download for Version 1.0.4, the Version running on my 5D?...

Geof by Apprentice
  • 3992 Views
  • 4 replies
  • 0 likes

EOS Rebel T6i Installing Software without CD Drive

Hello, I've had my Camera for a few years (Rebel T6i) and got a new Windows computer. My computer does not take a CD, so I cannot install the software to get my pictures from my camera to my computer. Are there directions for downloading the necessar...

EOS R50 Latest Firmware

I own an EOS R50 and don't know the latest firmware. I have looked on the canon website but cannot seem to find anything. Currently I am am on version 1.00.

Ayhan by Apprentice
  • 3464 Views
  • 2 replies
  • 1 likes

VR Utility Premiere Plug in not activating

I recently upgraded my computer and mirrored the old drives to copy them over to the new system. In the process my subscription activation to the Premiere Pro plug in for VR video no longer works. Its not clear how to reactivate the plugin. Really cr...

No1umfan by Contributor
  • 2138 Views
  • 2 replies
  • 0 likes

EOS R5 VR Utility Glitch

Since version 1.3 of VR utility I am not getting a correct video file on export. Exporting in HEVC 4:4:4 10 bit. the final file is very small, under 10 Mb for a 2 minute video instead of the usual 7 to 10 Gb. when playing the file all I have is audio...

No1umfan by Contributor
  • 3408 Views
  • 7 replies
  • 0 likes

EOS 5D Mark IV & EOS R5 Long Exposure Processing Time

Why do long-exposures take longer to process than short exposures (Canon 5D MKIV and Canon R5)?With a 30 second exposure and cable shutter release, each image will require about 33 seconds before the next image is taken. A full 3-second gap occurs be...

BillSD by Contributor
  • 6667 Views
  • 10 replies
  • 0 likes

EOS Utility photo display size

I would like to see changes in the EOS Utility to increase the size of the "Images on the Camera" to a size that can be used for proofing during ongoing portrait sessions. This feature is available on the phone and tablet versions of the software, an...

Paul3263 by Apprentice
  • 808 Views
  • 1 replies
  • 0 likes

Canon EOS M compatibility with Windows 11

Hello. I bought a CANON EOS M back in 2014 and haven't used it for a few years. Now I'd like to do some video recordings where I could monitor the picture from my laptop. I tried connecting the camera to my Windows 11 laptop using USB cable, but Wind...

Getting started

New to the community? Here's some information to help you get acquainted:

Announcements

12/18/2025: New firmware updates are available.

EOS C400 - Version 1.0.4.1

EOS C80 - Version 1.0.4.1

XF605 - Version 1.0.7.1


12/15/2025: New firmware update available for EOS C50 - Version 1.0.1.1

11/20/2025: New firmware updates are available.

EOS R6 Mark III - Version 1.0.1

EOS R3 - Version 2.0.0

EOS R1 - Version 1.2.0

EOS R5 Mark II - Version 1.2.0

EOS R5 - Version 2.2.1

PowerShot G7 X Mark III - Version 1.4.0

PowerShot SX740 HS - Version 1.0.2


10/21/2025: Service Notice: To Users of the Compact Digital Camera PowerShot V1

10/15/2025: New firmware updates are available.

Speedlite EL-5 - Version 1.2.0

Speedlite EL-1 - Version 1.1.0

Speedlite Transmitter ST-E10 - Version 1.2.0


07/28/2025: Notice of Free Repair Service for the Mirrorless Camera EOS R50 (Black)

7/17/2025: New firmware updates are available.

EOS R7 - Version 1.7.1

EOS R10 - Version 1.7.0

EOS R8 - Version 1.5.0

EOS R50 - Version 1.4.0

Powershot V10 - Version 1.4.0

Powershot V1 - Version 1.1.0

EOS R50V - Version 1.1.1


05/21/2025: New firmware update available for EOS C500 Mark II - Version 1.1.5.1

02/20/2025: New firmware updates are available.

RF70-200mm F2.8 L IS USM Z - Version 1.0.6

RF24-105mm F2.8 L IS USM Z - Version 1.0.9

RF100-300mm F2.8 L IS USM - Version 1.0.8

RF50mm F1.4 L VCM - Version 1.0.2

RF24mm F1.4 L VCM - Version 1.0.3


01/22/2024: Canon Supports Disaster Relief Efforts in California
01/14/2025: Steps to resolve still image problem when using certain SanDisk SD cards with the Canon EOS R5 Mark II