DPP not seeing jpg or cr2 photos

[rosycreates]

I just bought a used PowerShot S120. Everything works great on it! So, I downloaded and installed DPP. I attached my S120 to my Windows 10 laptop using the USB to Mini USB cord. Then open the location/folder to the my S120. DPP doesn't see anything! Not cr2. Not even jpg! However, explorer opens them so I know they are readable...I really don't want to need to download Gimp...HELP!!

TIA!

Rosy

[jrhoffman75]

Glad you are all set. 

[rosycreates]

Ok, so I took the SD Card out of the camera and used a SD Card reader. I opened DPP4 and went to the SD Card location. DPP4 sees all the files! I had been attaching my s120 to the computer via a cable to read the SD Card. It works much better using an SD Card reader!

[jrhoffman75]

Correct. They mirror each other. At one point you needed to mouse to your Pictures folder and open it, and maybe also a subfolder inside Pictures. Then select the image and right-click.

You can use the folder list in DPP to find the Pictures folder, the subfolder if there is one, and then select the image. Instead of right-clicking and choosing DPP4 you just double-click the image.

If you store all your images in the Pictures folder you can configure DPP4 to always open that folder: