DPP not seeing jpg or cr2 photos

[rosycreates]

I just bought a used PowerShot S120. Everything works great on it! So, I downloaded and installed DPP. I attached my S120 to my Windows 10 laptop using the USB to Mini USB cord. Then open the location/folder to the my S120. DPP doesn't see anything! Not cr2. Not even jpg! However, explorer opens them so I know they are readable...I really don't want to need to download Gimp...HELP!!

TIA!

Rosy

[jrhoffman75]

DPP has a simple file browser interface. Have you opened the entire file path down to the image file folder?

[rosycreates]

Yes, I have. It shows as empty. Yet, you can see the files in windows explorer. 

[jrhoffman75]

When you see them in Explorer are they on the card in the camera? Or did Windows import them to a folder on the computer. 

[rosycreates]

Explorer sees them either way. In camera or in a card reader. My dell 5290 doesn't have a SD card reader. Just a micro sd card.

[jrhoffman75]

Right click on one of the .CR2 files in the folder and select the”OpenWith” option. Select DPP4 as the program and see what happens. 
Without being at your computer I don’t have an idea why DPP sees the folder but no content. You’re sure you are looking at the same folder in Explorer and DPP?

[rosycreates]

Ok. I downloaded a cr2 onto my laptop. I did get the option to choose. Do I changed it to DPP. I then tried to open a the files in DPP. Nada.

[rosycreates]

It seems that I can't choose another program. I even tried to change the default program.  No go. Attached are 2 photos...

 

 

[jrhoffman75]

OK. So it sounds like you have a DPP problem.

What type computer? Windows 10?

Latest version of DPP? 4.15.20?

https://1drv.ms/u/s!ApNpngg2Z6dbhK9lrmimXOrW0FCu4A?e=RdFpqM

Download this file and see if it opens via DPP.

[rosycreates]

I am not hone right now. When I get home I will. Thanks!