DPP can't process RAW images from Canon R6

[Semi-funky]

I am familiarizing myself with Canon EOS R6 purchased used. Took some "RAW" photos which according to DPP 4.10.20.1 have "CRAW" filename extensions. When I try to open one of these files in DPP 4, It says that CRAW files are not compatible with the R6 and it won't process them.

[Waddizzle]

Is that a typo?  The latest version of DPP is version 4.20.10.

https://www.usa.canon.com/support/p/eos-r6 

[p4pictures · Accepted solution]

The EOS R6 creates files with the extension .CR3 when it is set to shoot in RAW. 

Also check the version of DPP, as I have 4.20.20 on my Mac. You may need to do a fresh download of the DPP software from the Canon website to be sure to get the latest version. 

[Waddizzle]

What Operating System are using?  The DPP 4.10 versions are at least a decade old at this point.

[jrhoffman75]

.10 for Windows. .20 for macOS

[Waddizzle]

“ .10 for Windows. .20 for macOS “

I don’t know what you are saying.  I asked the OP for clarification on the version number. 

 

 

[stevet1]

Semi-funky,

Here are some instructions for setting your R6 to the proper RAW format:

https://drewcaptures.com/how-to-set-canon-r6-to-raw/

In the interim, you can go online and do RAW file format conversions. Some allow for batch conversions like this site for example: 

 https://picflow.com/raw-converter

Steve Thomas

[Semi-funky]

I installed DPP version 4.20.10 for PC which will at least open the .CR3 files now. I did not have time to try further processing at that time. Now it seems to be working although very slowly. Thanks for all the replies.