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DPP 4.9.20 Convert and Save is not working

JoseCouto
Apprentice

Hi,

 

When trying to Convert and Save from RAW to JPG, after clicking on the Save button, it shows it's doing something for a couple of seconds but then no file appears.

 

I see this issue has appeared in previous versions of the software.

 

Is there a solution?

 

Regards

 

J Couto

1 ACCEPTED SOLUTION

jrhoffman75
Legend
Legend

Have you authorized file access in the Privacy and Security tool?

 

https://support.apple.com/guide/mac-help/control-access-to-files-and-folders-on-mac-mchld5a35146/mac

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

View solution in original post

13 REPLIES 13

jrhoffman75
Legend
Legend

Have you authorized file access in the Privacy and Security tool?

 

https://support.apple.com/guide/mac-help/control-access-to-files-and-folders-on-mac-mchld5a35146/mac

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

That was it! All works now! Thank you!

I just had this same issue and stumbled upon your solution through a Google search and just wanted to say thank you!!  This solution worked for me too.

jrhoffman75
Legend
Legend
Glad I could help.
John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic
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