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Connecting to EOS Utilities

DBob
Apprentice

I have a Rebel SL2 and I am now experiencing difficulty connecting to the EOS Utilities on my 2019 MacBook Air 11.6.2.  I opened EOSUtility.App and the window EOS Utility Launcher opened.  I had been using Live Shoot to capture images on my MacBook Air and then transfer them to my Mac Mini 12.2.1 to work on them. It worked great.  However today after a few shots it now won't recognize the Air.  I was using a 3 ft.  USB cable with a 6 ft. extender with no problems.  I tried using just the cable without the extender but that didn't work.  I tried a new cable but that didn't work either.  What else can I try?

2 REPLIES 2

jrhoffman75
Legend

Go into your Applications folder. Open the Canon Utilities folder. Open EOS Utility folder and open EOSU 3 application directly.

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, MX472, LR Classic

Waddizzle
Legend

Something has changed.  Did you recently have a software update on your Mac? 

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