Greetings,
Thanks for clarifying. Apps installs and loads successfully. Issue is with connectivity.
The camera is supported in Canon Connect. The camera supports NFC (bluetooth) and wireless. For image transfer, you will need to use Wi-Fi. There a 2 methods. AP Mode. The camera is the host. It broadcasts the Wi-Fi connection, and the tablet connects to it. Network mode. Camera and tablet connect to the same wireless network. Communication is allowed between connected devices.
I recommend AP Mode. Camera broadcasts, tablet connects to it. Enable the Wi-Fi settings on the camera. Press the Wi-Fi button on the back of the camera. Choose Mobile device/Tablet. Choose Add Device. The camera will now display its network name and password. Now open the settings cog on your tablet. Select Network and Internet. Select Internet > Look for the network name your camera is broadcasting. Select it, enter the password seen on the camera's screen. Your tablet will now connect to the camera. Once this happens, a Bubble Notification will prompt you to open the Canon Connect App. If it doesn't just swipe up to your desktop and open the App manually. You'll be connected now. You can review what I just described in your user guide starting on page 91.
elph360hs-ixus285hs-cu2-en.pdf
~Rick
Bay Area - CA
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