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Canon EOS utility does not work with my Mac Ventura 13.3.3.1

rezekiel
Apprentice

.....While Apple photos works great 

Tried  using EOS Utility 2 and 3

 

Help?????

6 REPLIES 6

jrhoffman75
Legend
Legend

Hi. Check if this helps:

https://community.usa.canon.com/t5/Camera-Software/Canon-EOS-utility-does-not-work-with-my-Mac-Ventu...

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

Its and M1 nor  an M2- Advice?


@rezekiel wrote:

Its and M1 nor  an M2- Advice?


I'm don't know that makes a difference. Are all the permissions as shown in the link I posted?

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

Yes, See below 

Screenshot 2023-04-10 at 15.24.40.png

I just tried with my wife's camera, which has never been connected to the MacBook before.

When I connected and powered camera on this appeared:

Screenshot 2023-04-10 at 8.13.13 AM.png

When I selected Allow the window closed.

Then I selected EOS Utility and EOSU3 started up:

Screenshot 2023-04-10 at 8.14.06 AM.png

When I then tried connecting my 1D X Mark III, which had been connected before (but before he latest macOS update) I got the same authorization request.

EOSU3 will start, but I get the beachball. Looks like something broke.

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

Update - it just took a while. EOSU3 does see my camera. I think the delay was reading my cards:

Screenshot 2023-04-10 at 8.36.09 AM.png

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic
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