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Cannot pair SX530 HS to app

meharp7224
Apprentice

I've previously paired this camera to the app on another device, but now that I'm trying to pair it to my iPad it won't connect. The iPad is successfully paired to the camera's WiFi, but the camera constantly searches and tells me 'Device not found'.

I've made the iPad forget the camera's WiFi and then reconnected, and that didn't help. I'm not sure what else I can do. Please help?

Edit: iOS v 17.7.2

2 REPLIES 2

Danny
Moderator
Moderator

Thanks for joining the conversation, meharp7224!

So that the Community can help you better, we need to know exactly which version of iOS is running on your iPad. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

Oh, silly me; it's running on IOS 17.7.2, and it's a 6th gen iPad. If there's any more relevant knowledge required, please let me know!

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