Camera Connect on iOS stops logging location information without any notice.

[bartdelva]

Hi

I have a Canon G7X MK II which I love.

But I would love to add geo info to my pictures. I did install the Camera Conect app on my iPhone 6, and I did get the communication between G7X and App working without a problem.

Now when I start the geo logging through the App: Location Information -> Begin Logging. The 'Begin Logging' button changes to 'End Logging'. And it does work for a couple of hours ... When I connect the camera to the iPhone and I use the 'Send Location Information' the geo info is added to my pictures.

However, I notice that after longer times of logging (I guess 4 hours or so), when re opening the App (by tapping the Camera Connect App, or by double tapping Home Button and opening the already opened and still active App, I see the App re-loading (splashscreen showing the Canon Camera Connect, again) and the location infomation logging has stopped by itself ... It show again as 'Begin Logging'.

Very annoying !! When I will be using this feature I will be travelling and hence be away for hopefully way over 4 hours ... 

So is this expected behaviour or a bug ? 

I am running on a iPhone 6 with iOS 9.3.2 and the latest App from Apple Store 1.3.10.21

Regards,

B

PS Wouldn't it be neat to have a export function as well to export all logging data to Google Maps for example ? 

[bartdelva]

Hi Bob,

Thanks for your answer ! There is not that much settings on a iPhone to be set ...

The location services can be disabled, but these are all enabled !

Parental control has no real setting for time outs, and is also de-activated.

Regards,

Bart

[allenhuffman]

Meanwhile, years later … I just created a post the other day about this very same issue. Sometimes I can run it all day and it’s still working, but sometimes I check a few hours in and it’s already stopped. It would be nice if it at least issued a notification that logging has shut off.

I wrote Canon about this several years ago when I bought my G5X and first encountered this, but they were not aware of any issues.

At the time, I also asked if there was a way to export the GPS data (so I could plot it on a Google map, etc.) and they said no. Looks like, years later, there has still not been a demand to add that feature.

Other GPS programs I run work fine all day … I run them to track my day walking around a theme park or whatever. Ditto for biking GPS tracking apps. It’s just an extra step I’d rather avoid since that was the feature that made me go with the Canon over other cameras.