08-13-2015 11:35 PM
Where is the User Guide for the Camera Connect App? Also, why doesn't his app transfer images with the location information?
That being said, I have successfully installed and used the app with my G7X. My informal User Guide for using this app is as follows. Any suggested "improvements" to this guide would be appreciated.
Getting Started and 1st Time Connecting
04-25-2017 09:04 AM
@BernardWessels wrote:Thanks for that. Now I understand why Canon gives everybody a run around on the lack of connectivity.
Can you not publish this in mainstream media ?
As long as we're being brutally honest, let's acknowledge that WiFi is not, nor ever was, a particularly good way to communicate with a camera.
05-01-2017 07:51 PM
Hi, I recently purchased an EOS 7D Mark ii with the added WiFi card. I installed Camera Connect and have successfully paired the camera with my iphone 6, and am able to see the camera photos on my phone. I am UNABLE, however to save any of the photos to my phone. It just continuously spins on my phone, and the camera shows a Busy..... message. Does anyone have a thought on how to fix? Very frustrated...thank you.
05-07-2017 12:48 AM
I have been able to get my 7D Mark II connected to my smartphone. Camera connect has been installed and everything is fine up to the point when I want to use remote shooting. The screen to use appears and all the camera settings are displayed but the screen is black and it keeps flashing busy the same with the camera-it says it is busy. I press the button to yake a picture and nothing happens. The scene I am trying to take a picture does not appear on the screen. It remains black and flashes busy. I can view images I have on my memory card but they are not images taken with remote shooting. What am I doing wrong. The camera is set to P and live view on the menu is enabled
05-13-2017 11:04 AM
Hi so i'am trying to connect my phone to my camera and I know the instructions, but when I go to my camera to click "connect mobile device" it won't let me click it.
05-13-2017 07:58 PM
Hi Abbylee55,
Thanks for posting.
To allow us to better assist you, please let us know the following:
05-22-2017 07:54 AM - edited 05-22-2017 08:06 AM
Canon released a fix today, the issue was with the 1.1.1 firmware, downgrade to 1.1.0 and it will work.
05-24-2017 06:37 AM
Hi I have cannon sx420 si
after I connect my smart phone to the camera WIFI nothing is happend I'm waiting to the camera and it still
"waiting to connect"
05-24-2017 04:40 PM
Hi Snir,
Thanks for posting.
So we may better assist you, please reply with the following information:
05-27-2017 05:51 PM - edited 05-27-2017 05:53 PM
My 5D MK IV connects every time to the Connect App however only about 10% of the time does a live view screen appear. I can always control the functions like record, iris, and shutter but the live view screen is usually BLACK.
specs:
iPhone 6s and iPad Air
iOS 10.3.1
Newest Version of Canon Connect app
MK IV Firmware 1.0.2
It defeats the purpose of having the remote shooting functionality if you can't see the live view.
Has anyone had this issue?
05-27-2017 10:46 PM
Hello
cannot send the location information to my 70D camera ("This function cannot be used with the currently connected camera" message appeared). Is this an expected behavior ?
which alternative do I have to Geo tag my photos ?
thanks a lot !
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
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