Camera Connect App User Guide

[npsit]

Where is the User Guide for the Camera Connect App? Also, why doesn't his app transfer images with the location information?

That being said, I have successfully installed and used the app with my G7X. My informal User Guide for using this app is as follows. Any suggested "improvements" to this guide would be appreciated.

Getting Started and 1st Time Connecting

1. Install the "Canon Camera Connect" app on your smartphone.
2. On your camera in the "Change Camera Settings" Menu, select "Wi-Fi Settings"

• Select "Reset Settings" to set the Wi-Fi settings to the default. (I suggest this just to make sure all settings are cleared).
• Turn Password to "On" (if desired).
• Select "Change Device Nickname" and enter a name for your camera, i.e., “My Camera”.
• Exit Camera Settings menu.

1. Close the Camera Connect app if it is still open on your smartphone.
2. Press the "Mobile Device Connect" button on camera.
3. Register a designation for one-touch connection by selecting smartphone symbol.
4. On your smartphone, go to Wi-Fi settings and select the Canon Wi-Fi SSID hotspot from list.
5. Using the password displayed on the camera, enter the password on your phone's Wi-Fi setting (if password is turned on in item 2 above).
6. Be patient waiting for camera/phone to make a Wi-Fi connection.
7. Once connected, launch Camera Connect app on your smartphone. Note:Things seem to work best if you launch the app after you have connected to the camera Wi-Fi.
8. Select your device on the camera,i.e., "iPhone" in my case.
9. If everything is connected properly, the smartphone app should show your camera's name at the bottom of the app screen (Success!). Note: if you press the ON/OFF button on your camera, the connection will be lost. Now you should now only work within the phone app.After you have completed the Getting Started steps above, in the future you only need to do the following steps to use Camera Connect.

Connecting to Camera

1. Close Canon Camera Connect app if it is still open on your smartphone.
2. Press "Mobile Device Connect" button on camera.
3. Using your smartphone, go to Wi-Fi settings and select the Canon Wi-Fi SSID hotspot.
4. Once connected, launch Camera Connect app on your smartphone. Note: It seems that things work best when you launch the app after you have connected to camera Wi-Fi.
5. The camera/phone should automatically connect.Camera Connect has three button options, “Images on camera”, “Remote Shooting”, and “Location information”.Images on camera
6. Use this selection to transfer images from the camera to your phone.

Using the Camera Connect App

1. Connect the camera to your phone and launch Camera Connect app.
2. Select “Images on camera” button on the app.
3. Camera images will be displayed on the phone. Note: If you have added location information to photos, a small satellite symbol will be displayed in the top left corner of each photo that has gps data attached.
4. Select a photo you wish to transfer and then hit phone symbol on the bottom of the screen to transfer image. Note: I haven't yet figured out how to transfer several images a once.
5. When transferring photos via this option in Camera Connect, location information is not transferred (see comments below in "Location information" section.Remote Shooting
6. Use this selection to remotely operate the camera with your phone.

Remote Shooting 

1. Connect the camera to your phone and launch Camera Connect app.
2. Select “Remote Shooting” button on the app.
3. The camera lens will automatically come out and a live image will be displayed on the phone.
4. You can zoom in/out and trigger the shutter via your Camera Connect app.
5. When operating via Remote Shooting, the camera only works in “P” mode.
6. Movie recording is not possible in Remote Shooting.Location information
7. Use this selection to add the location information to images on the camera. The process involves first telling your phone to start logging locations, by date and time, and then later adding this location information to images with matching dates and time. For this feature to work, the camera needs to have the same date and time as your phone (Use camera Settings to change the date and time on your camera). There are two choices within the Location Information:

• Begin (End) Logging: Select this button to start or stop you camera from logging location information. You need to start the logging prior to taking photos that you wish to tag with location information. Note that you do not need to have the camera connected for this step and the logging will continue even when the Camera Connect app is closed. Also note that phone logging will increase the battery usage on your phone. After you have taken your photos with your camera, select End Logging to stop phone logging.
• Send Location Information: Connect the camera to your phone (Make sure you have already closed the app on your phone before starting the connect steps) and select this button to add location information to images taken on the camera while your phone was set to location logging. After you have done this, you can go to “Images on the Camera” button to review the images – Those with location information will have a small satellite symbol displayed on the top left of the screen. Note that all photos transferred with the “Images on the Camera” transfer function will not transfer the logging information. You need to transfer the images directly off the SD Card via an SD card camera reader cable to your phone or to your computer in order to transfer the images with location information. (Hopefully Canon will change this limitation some day)

[Snir]

Hi I have cannon sx420 si 

after I connect my smart phone to the camera WIFI nothing is happend I'm waiting to the camera and it still

"waiting to connect"

[Richard]

Hi Snir,

Thanks for posting.

So we may better assist you, please reply with the following information:

1. Are you attempting to connect with an iPhone or Android?
   1. Which version of Android or iOS are you using?
2. Have you installed the latest version of the Camera Connect app (Android: 2.0.30.32, iOS: 2.0.30) on your phone?
3. Have you been able to connect your camera to this phone, previously?
   1. If so, what changes, if any (i.e. OS (or app) updates, etc), have you made to your phone?

[fhu7]

My 5D MK IV connects every time to the Connect App however only about 10% of the time does a live view screen appear. I can always control the functions like record, iris, and shutter but the live view screen is usually BLACK. 

specs:

iPhone 6s and iPad Air

iOS 10.3.1

Newest Version of Canon Connect app

MK IV Firmware 1.0.2

It defeats the purpose of having the remote shooting functionality if you can't see the live view.

Has anyone had this issue?

[Altazor]

Hello

cannot send the location information to my 70D camera ("This function cannot be used with the currently connected camera" message appeared). Is this an expected behavior ?

which alternative do I have to Geo tag my photos ?

thanks a lot !

[npsit]

To add geo location to your photos you have to launch Camera Connect and start Geo Logging prior to taking your photos. Afterwards, when connected to your camera via WiFi you send Logging info to the camera and I will attach the geo info to each photo. Note: (1) The the camera date/time must be the same as your smartphone, (2) If you use Camera Connect to download photos, the geo data is not attached (For some reason?). The photos have to be extracted from your camera via SD card or USB cable. And (3), the app says: On this screen, the function that sends location to the camera via WiFi and adds it to images after they have been photographed can be used. Single-lens reflex cameras and camcorders, as well as some models, do not support this functionality.

[Zabihullah]

I want install the application of canon camera connect but it says it is not applicable in your country may U know why is that and what is the solution for this problem

[RobertTheFat]

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@Zabihullah wrote:
I want install the application of canon camera connect but it says it is not applicable in your country may U know why is that and what is the solution for this problem

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Presumably it means that the software is incompatible with the wireless protocols in use in your country and/or with certain governmental regulations thereon. You could tell us what country you live in and see if anyone in the forum can provide any further insight. But your best bet is probably to contact your country's telecommunications authority for advice.

[spysu]

Got problem with my android phone.

The location logging under background with android 7.1.1 will be no longer logging after few minutes, any advice?

I have no idea this is because of android 7.1.1 or my HTC U11.

[GTeixeira]

Hi there,

I've a similar problem to this one: http://community.usa.canon.com/t5/Software/Camera-Connect-App-User-Guide/m-p/213473/highlight/true#M...

Phone:

Android 8.1.0

Already set in battery optimization settings to "don't optimize" the 'Camera Connect' app, but still got the logging interrupted after a while.

Is there any trick?

Other thing, i know the logging was interrupted but the notification is still in the status bar saying:
Location information: Positioning...

But when i enter the camera connect app the recording toggle is not set.

So I need to turn it on again, even the notification saying it was logging..

Can someone help out?

Thank you.

[RogerU]

Had my M6 for two days now. Nice camera. I planned to use the app to control video function but I now read this function is not available. I also notice that most functions are greyed out no matter what mode the camera is set to. The phone screen updates very slowly on a 6S+ I saw a video on youtube where controlling video IS possible. I feel quite disappointed and feel I made a mistake purchasing this camera. App control of the camera was an important part of my decision to buy. Can the app be made fully functional? I dont want to have to sell it and buy a Panasonic...