08-13-2015 11:35 PM
Where is the User Guide for the Camera Connect App? Also, why doesn't his app transfer images with the location information?
That being said, I have successfully installed and used the app with my G7X. My informal User Guide for using this app is as follows. Any suggested "improvements" to this guide would be appreciated.
Getting Started and 1st Time Connecting
06-23-2018 02:15 AM
I have the app working but it will only download 2 days of photos. I have changed the date range but still no luck. Help!
06-28-2018 11:42 AM
I'm not impressed with Canon's User Guide for my sx530 or what they post on the Internet. I bought this camera specifically because it had WIFI. Can't connect to my phone. Can't connect to my computer. Can't connect to the wireless remote.
I'm very tired of instructions that say "you may have different buttons" or "if you can't find it here, your camera must have it in a different place."
What I'm working on right now is putting the camera's password into my phone to connect WiFI. Nice, except there aren't any instructions in my User Guide, and this one online simply says to input the password. Cool, but where do I find it?
Nice camera, but I won't buy another Canon product. I'll take my chances with anyone else. The odds are certainly better that I will find better, and more accurate, instructions that way.
06-29-2018 10:01 AM
@Big_Steve wrote:I'm not impressed with Canon's User Guide for my sx530 or what they post on the Internet. I bought this camera specifically because it had WIFI. Can't connect to my phone. Can't connect to my computer. Can't connect to the wireless remote.
I'm very tired of instructions that say "you may have different buttons" or "if you can't find it here, your camera must have it in a different place."
What I'm working on right now is putting the camera's password into my phone to connect WiFI. Nice, except there aren't any instructions in my User Guide, and this one online simply says to input the password. Cool, but where do I find it?
Nice camera, but I won't buy another Canon product. I'll take my chances with anyone else. The odds are certainly better that I will find better, and more accurate, instructions that way.
I feel your pain. My professional background includes a fair amount of WiFi experience, but even I had trouble making sense of the WiFi setup on my new 5D4. I finally got it to work, but it took at least a half hour of trial and error.
But I think you're overreacting. WiFi is inherently complex, and IMO shoehorning it into a camera was actually quite a technical feat. Yes, the instructions could be better, but the process can be made to work. Get yourself some help by calling Canon Support. (Many who have shopped around consider Canon's support group to be the best in the business.) Once you get the hang of it, you'll probably wonder what all the fuss was about.
09-13-2018 09:42 PM
I appreciate your reply, and to be honest, I wrote my message while frustrated. But I haven't been able to connect up any way except removing the SD card from the camera and inserting it into the computer. It's not hard, and it doesn't take long. But it certainly isn't what I paid for.
I'll stand by my opinion of Canon. Maybe they do have a great support team. But if so, they certainly didn't do much for the manual or the Canon information available online. Directions are gibberish. I assume they rushed the camera to market with a bare bones manual and then didn't update it. For whatever reason it happened, the primary support (the manual) and the secondary support (online Canon pages) are pretty worthless.
I don't consider posting questions to a forum to be a workable solution. There is no telling when I would get an answer, and the questions I have should certainly be covered by a manual. Most would be covered by a quick start pamphlet.
the camera itself appears to be robust, and I get more out of by jailbreaking it. The biggest surprise for me was the lack of a remote shutter release, but that can be made with a few cheap parts.
10-07-2018 02:30 PM
Hello, I have a Canon530 HS, and I downloaded the Camera Connet app on iphone 6s with IOS 12. I have tried several times to connect via wifi, bluetooth and hotspot. The only thing that connects the two is hotspot which my iphone registers so I know the camera is online with my phone. However the app says I'm not connected. Please advise.
ML
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