cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Battery authenticity solution

Menckenite
Contributor

There’s no question that consumers have to navigate a widespread counterfeit battery problem. So, why doesn’t Canon allow consumers to register batteries that have serial numbers, and throw up a red flag when the serial is bogus? This won’t solve the problem entirely, but it will go a long way. There could also be a PIN from each battery to enter. This at great benefit to consumers and very low cost to Canon, probably offset by selling more authentic batteries.

2 REPLIES 2

shadowsports
Legend
Legend

Greetings,

This is a big problem for the storage industry (has been for some time now),   Although counterfeit merchandise can appear anywhere, we recommend that you purchase from a Canon authorized dealer.  While this doesn't guarantee authenticity, it greatly improves your odds of getting authentic gear. Canon embeds a battery's serial number on the chip inside the battery.  If they printed it on the battery itself, it could be more easily duplicated. Most body's allow you to register up to 4 batteries to a body.  Battery decoding technology has also become very good making it even easier for these types of products to be faked.  You can leave product requests and [+]Feedback on the Canon USA homepage .  https://www.usa.canon.com/  

~Rick
Bay Area - CA


~R5 C (1.1.2.1), ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800, ~RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw MF656Cdw ~Pixel 10 ~CarePaks Are Worth It

ebiggs1
Legend
Legend

"... we recommend that you purchase from a Canon authorized dealer."

That is the key. Always buy from a known good retail outlet.

" While this doesn't guarantee authenticity, ..."

I would suggest it does because these retail outlets only get their inventory form the bonafide source. If you go on sources like Amazon Marketplace or eBay or Facebook, etc., who knows what you will get. They might be legit but that might not. And if they are cheaper than the good guys selling price you can bet it is counterfeit. I hate to mention the best store(s) because there are many but where you are going to run into trouble is the online sellers and the aforementioned sources.

EB
EOS 1DX and many lenses.
EOS R6 V RF20-50mm F4 L IS USM PZ Lens Kit
Announcements