Canon Community

My Vixia HF R400 produced .DAT file, rather than .MP4. Why did this happen? I can't play it.

I have a Vixia HF R400.  It is configured to produce .MP4 files and, up until now, has always done so. I last used the Vixia to record about 6 hours of an important business meeting.  The Vixia automatically broke up the recording into 12 files, of a...

Manual Mode for VIXIA HF R500 HD

Have just bought a Vixia HD 500 and the screen shots in the manuals and online don't always match mine. I cannot find M (manual) under Shooting Mode or when I hit the Home button. How to I switch to M?

M500 Display Aperture & Shutter Speed while recording?

In Aperture-Priority mode, only the aperture is displayed on the LCD while recording. In Shutter-Priority mode, only the shutter speed is displayed on the LCD while recording. Is it possible to display both the aperture and shutter speed on the LCD w...

Canon VIXIA HF R50 manual focus

I just bought a Canon VIXIA HF R50 and have 1 more week to evaluate if I want to return it for refund.  The salesperson said it has manual focus and manual exposure.  I've been reading the manual, but my camera doesn't show the (+-) icon or the M whe...

how to take photos with VIXIA HF R400

Vixia HF M52 Cable to newer MacBook Pro?

Where can I obtain a cable that will connect to my new MacBook Pro with Retnia and Thunderbolt connections?  I used to use the firewire on my old computer.thank you

Firmware Update? Vixia HFM52

I attempted to update the firmware on my Vixia HF M52 and there was NO screen on my camcorder that showed me the firmware version number!  Please help.

I want to use a camera set up to go directly to a monitor for a classroom setting so that students w

I want to use a camera set up to go directly to a monitor for a classroom setting so that students will be able to see what I see during demonstrations. I've seen a Canon Vixia set up to do this. Is there a special setting on some cameras for this. I...

Why my Canon Elura 60 camcorder won't let me load the mini DV cassette? It keeps on rejecting it .

When I try to load the mini DV casette, it keeps on rejecting it and also displays "remove the cassette" on LCD panel.What could be the problem?  Has anyone experienced the same problem? 

xl2 video camera not recognized by imac.

I am running  OS X 10.9.3 (13D65) on my IMac, cameras (two different canon video cams) are not recognized - they do not show up anywhere. On my HP, there is no problem so I'm guessing it is a Mac issue. No updates are available that I could find. Any...

Line to Mic attenuator for HF R400?

Hi folks, I want to run the audio (Line Output) from my mixer (Behringer USB1204FX) to the MIC input of my HF R400 video camera. Even after some research I still do not know which attenuator specifactions or products are compatible with my HF R400. C...

noise picture on xh g1?

My Canon XH G1 video camera have showers when shooting and even after i dump the clips, how do i set my camera to have a clear crispy video?

Elura 100, flashing red indicators

Hello,On my Elura 100 there are der flashing indicators not shown in the manual.One looks like a man rowing a boat  just to the left of the light indicator, and another shows when I try to record on the card, on the left side of the screen.The batter...

Canon VIXIA HF G20 Too red

Hi all, My first posting here... I bought the very nice G20 while travelling in Japan but I find that there is a red cast. Is there any way to reduce this? It is not a white balance issue and I cannot see any obvious options in the menus to reduce th...

DVD burning question

Burned a 45 min. DVD taken with my Canon HF400 and edited and burned with Corel Video Studio 6.  It was shot in MP4, at 35pfps and burned at 8000mbps.   I t looks fine on my computer but when I play it on my DVD player to watch on TV, there is an ann...