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I just got a used Canon ZR850 and I'm having trouble downloading my video onto my Windows 7 computer

nancyw
Apprentice

‎09-09-2013 07:02 PM

I just got a used Canon ZR850 and I'm having trouble downloading my video onto my Windows 7 computer. I have a FireWire that works fine with my ZR830 but not with the 850.  The connection isn't registering.  What can I do?

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