05-20-2025
06:40 PM
- last edited on
05-21-2025
09:19 AM
by
Danny
I have posted before & got no answer. I guess Cannon's attitude is "to heck with you, buy a new camera even though yours still works because all Cannon cares about is milking more money out of customers".
my Windows 7 Pro computer died & I had to get a new Windows 11 computer. Now I have a problem because I can't get videos off my Cannon FS200 camera and put them on my new computer. I get that the FS200 is retired, but that should never stop users who still have a working FS200 from being able to export videos from their camera to their computer. Is there anyway to get my videos from my FS200 exported to my Windows 11 computer? I'm so pissed I'm considering never buying Cannon again.
There is NO REASON Cannon should ever stop keeping software working for older cams since that costs them nothing, but it costs customers lots of money to buy new cameras.
05-20-2025 11:09 PM
Please explain:
How did you get videos onto your Windows 7 computer that does not work on your Windows 11 computer?
05-20-2025 11:24 PM
The software that came with the camera had an extraction tool in it. When I would plug in my cam I clicked on the video software & it would take the MOD video and MOI audio files from the SD card in the camera and upload them to my PC in MP4 format. When I got a new PC it (of course) has Win11 and I tried putting the software on it, but that video extraction tool isnt compatible I guess.
Then on Win7 I would of used Windows Live Movie Maker to edit the video into shorter clips. Unfortunately Win 11 does not have Movie Maker anymore.
05-21-2025 12:44 PM
Does your Winn 11 computer have an ARM CPU, rather than an Intel or AMD processor? If it does, that could be why your software doesn't install.
Windows XP had the Windows Movie Maker app. Microsoft offered a free Windows Essentials 2012 package that worked on every version after XP and included Windows Movie Maker in it. It's not available anymore...but I have it and can give it to you.
Do you have access to a pre-Windows 11 computer you can use? Or an Intel/AMD CPU Win 11 computer? It could be worth your while to buy a used computer to use for your video editor. I've bought a number of certified/refurbed Dell laptops on eBay and Amazon.
05-21-2025 01:06 PM
I answered you before. I used the camera software that came with the camera. The software does not install the one video extraction part when I installed it on Win11
05-22-2025 04:49 PM
Get yourself an SD card reader. I bought one from ebay that is the size and shape of a USB pendrive. They are very cheap and work perfectly. Just put your SD card in it and plug into a USB socket on your computer. You can then copy the files to the computer.USB SD card reader
05-22-2025 07:05 PM
The problem would be that the camcorders files are in MOD video and MOI audio. The software that came with the camera would automatically combine those files & when they are loaded onto your PC they were in MP4. Would that card reader automatically combine the MOD and MOI files and put them in MP4 files on the PC? I mean I could copy the MOD & MOI files to my PC but that does me no good since neither is usable as a complete video with audio.
05-22-2025 07:11 PM
I have an AMD processor, so did my previous Win7 and previous WinXP computers.
No I do not have access to a pre Win10 device (desk or laptop), but I am considering buying a refurbished laptop with Win7 just for the purpose of using pre Win10 programs especially my videos, and a refurbished Win7 would have Windows Live Movie Maker installed from factory to edit.
05-22-2025 07:41 PM
ARM processors were not a thing in the XP and 7 days. They are causing grief for people on this forum who have Win 11 ARM version and their printer software can't be installed.
Getting another computer is what i suggested.
05-22-2025 07:45 PM
AMD may not have been a thing but since 2005 the 3 PCs I had all had AMD. This PC & my last one were HP and my printer works fine with the AMD processor. The last PC had AMD core 4 and this one has AMD Rysen core 5
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