05-20-2025
06:40 PM
- last edited on
05-21-2025
09:19 AM
by
Danny
I have posted before & got no answer. I guess Cannon's attitude is "to heck with you, buy a new camera even though yours still works because all Cannon cares about is milking more money out of customers".
my Windows 7 Pro computer died & I had to get a new Windows 11 computer. Now I have a problem because I can't get videos off my Cannon FS200 camera and put them on my new computer. I get that the FS200 is retired, but that should never stop users who still have a working FS200 from being able to export videos from their camera to their computer. Is there anyway to get my videos from my FS200 exported to my Windows 11 computer? I'm so pissed I'm considering never buying Cannon again.
There is NO REASON Cannon should ever stop keeping software working for older cams since that costs them nothing, but it costs customers lots of money to buy new cameras.
05-23-2025 11:47 AM
I think you are confusing ARM with AMD. AMD, like Intel, processors have been the mainstays for many years. ARM processors, on the other hand, have come into use in just the last couple of years. It is the ARMS that have been having compatibility problems with existing software and drivers
05-23-2025 01:05 PM
nope I always had AMD because I remember specifically about AMD giving twice the processor for the price of Intel because of intels advertising
05-23-2025 01:18 PM
Respectfully, this thread can be summarized in the following way.
FS200 was released in 2010 - 15 years ago
Windows 7 - EoL Microsoft ended support for windows 7 in Jan of 2020
Its not possible for vendors or manufacturers to provide forever support just because a product still functions or works, This is largely due to parts availability. A manufacturer cannot repair a product when parts for it are no longer made or available. Software is similar. Hardware architecture is constantly evolving, becoming more efficient, becoming faster, running cooler and using less power. Notice you don't see anyone commenting or complaining how fast their computer is, instead only how slow their older model has become.
With these factors in mind, keep expectations realistic. Nothing is forever. After 10 or more years you have received a good return on your investment and then some. Canon is no different than any other manufacturer. Many of their products continue to receive support well in excess of a products anticipated life.
This is true of Apple, Google, Microsoft and others. Be grateful for products that make it to these milestones. Instead of groveling, recognize the quality and satisfaction your Canon product has given you over the years.
This is what keeps me buying #Canon!!
~Rick
Bay Area - CA
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05-23-2025 01:34 PM
There is no reason for "Forever Support" . The software for the Camera is a simple program. It takes literally a few mins to change a few lines of code in a program which the company could do easily & keep the updated software available on their site which takes nothing on their part. Simple as that. If few simple mins to update a program is too much to ask then one must question Cannon's customer service.
05-23-2025 02:18 PM
It is forever support, because you have to pay someone to constantly test it and repair it when a new whatever breaks it.
In any case, Canon's software has always been pretty weak, and slow to keep up with new systems. That is why I don't bother to use any Canon software for my workflow, and the suggestion to get a card reader.
05-23-2025 03:44 PM
No card reader can do software conversion. You would have to transcode the files to mp4. Download the free Handbrake software which is capable of transcoding your files.
05-23-2025 04:33 PM
I had a friend who has a newer Cannon get the files off my SD card & into MP4, but he told me the card reader program he uses cost $1000, so thats out when I could buy a new cam cheaper or buy a refurbished laptop with Win7 for even less than a cam.
05-23-2025 04:37 PM
Just to add. The Pixela transfer software which came with your camera was supplied by the Pixela Corporation and not Canon. The Pixela Corporation themselves discontinued the download service in 2019. So blame them and not Canon.
The FS200 manual says the file format is mpeg2 which can certainly be transcoded using either Handbrake or Shutter Encoder, both of which are UI front ends for ffmpeg.
05-23-2025 07:43 PM
@MikeVincent,
Respectfully again, I think you are missing the point.
~Rick
Bay Area - CA
~R5 C (1.0.9.1), ~R50v (1.1.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
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