External mic sound level

[rockh12000]

I'm recording sound from a mixer. Whenever the audio goes down the agc kicks the record level up. I've looked through the manual, but I can't find any way to disable agc. Any ideas?

Also, I'd like to be able to manually set the record level. Again, I can't find the way to do that.

I appreciate any help offered.

[Danny]

Hi, rockh12000!

So that the Community can help you better, we will need to know exactly which Canon camera model you're using. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

[rockh12000]

OOPS! My bad. It's a Vixia HF r52

[Mykolas · Accepted solution]

rockh12000,

In the [Main Functions] menu screen, you will find an option called [Mic Level].  Select it, then select [M (Manual)] and use the LEFT or RIGHT buttons to adjust the recording levels manually.

If this is a time sensitive-matter, additional support options are available at Contact Us.

[rockh12000]

Thank you! I'll try it when I get the camera back from warranty work.