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Canon Vixia HF R800 will not connect to sd card.

marco992
Apprentice

The same card I have been using for about a year suddenly does not work. It is not locked and i have cleaned it, however every time I plug it in it comes with the error message "Check the memory card" and does not connect. I tried formatting the card on my computer and even using another, unformatted but empty card to no avail. Does anyone know what is wrong with it/how to fix? Thanks!

2 REPLIES 2

shadowsports
Legend
Legend

Greetings,

If the same behavior occurs with another card, its the camera, not the memory cards.  

Recommend you contact Canon.

 

~Rick
Bay Area - CA


~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It

Memory cards can/do fail.  Can you format the card on a computer?  Have you tried another memory card in your camera?

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