When I click on auto, photo, or document, I get the "Cannot find" error. I have re-installed the scan utility and driver with no luck. Same issue. I have a win 10 pc.
I had a paper jam and pulled it out through the lower casette paper feed area. When the paper came out, a spring came out with it. Any idea where it may go?Pic of spring
I am having a similar problem. When I select photo or document, I get that error message. All other selections work fine. I am using a MX 922 with a win 10 OS. This just started happening. I reloaded the utility / drivers. At a loss currently.
I have a MX922 and love it. It's the best printer I ever had. I purchase my ink tanks from 123 Inkjets, where the savings are phenomenal. I have never had an ink clog or smear. Plus their tanks hold more ink, a double savings.
