FAQ
character_stops
Enthusiast
since ‎05-16-2015
‎06-15-2017

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  • Posts 30
  • Solutions 0
  • Likes given 17
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User Activity

factory service complaint involving return packaging

02-17-2017
I was home when FedEx returned my repaired camera and lens. I heard a LOUD boom at the gate where the delivery guy had dropped the box. I was extremely disappointed to find that there was no FRAGILE tape on the box at all. If there had been, the deli...

Maintenance service before damage estimates

04-18-2016
The service request link on the website is currently broken. I'm trying to find out the cost of an 18-point camera maintenance service as well as an 11-point lens maintenance service before damage estimates because I dropped it from a height of about...

RAW + L on the LCD is not the FILE EXTENSION

11-15-2015
I definitely had the right image quality selected when shooting RAW + L, even the LCD says it is for each preview, the info button avails the correct image quality. However, when I import to my computer and Lightroom, the only pictures I see a .jpg a...

DRIVES, AF OPERATIONS (specifically continuous autofocus), and AF POINT SELECTIONS

07-22-2015
I have some questions in regard to the correlation between DRIVES, AF OPERATIONS (specifically continuous autofocus), and AF POINT SELECTIONS. Because I realize that AI FOCUS AF will initially focus using the CENTER POINT then track the moving subjec...

RAW image recording / lens abberation correction

06-30-2015
My question involves which image-recording quality matters when one is planning to use lens correction data. Although one of EOS Utility manuals mentions how Digital Photo Professional can resolve peripheral aberrations, it only mentions chromatic co...
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