10-20-2017 06:45 PM
I have a MG7720 that is connected wirelessly to my laptop that runs on Window 10. It will not scan and I get a "set the pc to start scanning " error everytime I try to scan when hitting the start scan on the printer. It will not recognize my printer on the find computer ,it only has Local(usb). It is recognizing the printer as "Cannon IJ Network Scanner Selector EX". I have never had this problem in the 2yrs that I have been using it. Any help would be greatly appreciated.
Solved! Go to Solution.
10-27-2017 05:31 PM
Let's see if you can initiate a scan from the computer.
Type "IJ Scan Utility" in the search box in the lower left of the screen.
Open IJ Scan Utility.
Press the "ScanGear" button.
Place your original.
If you are happy with the image, press "Scan" to complete the operation.
Are you able to acquire an image?
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07-12-2019 01:31 PM
04-03-2020 12:28 PM
That's no solution.
The topic starter scans initated from the Canon scanner, not from the PC.
I have the same issue as topic starter, when initiating the scan from PC it works but when scanning from Canon scnners/printer it shows the message " set PC to start scanning" .
04-08-2020 02:00 PM
What model Canon multifunction printer do you own?
What version of Windows is installed on your computer? If you are using a Mac, what version of OSX is installed?
Are you using your Canon multifunction printer wirelessly? or with a USB cable?
04-11-2020 10:32 AM
When I hit Scan icon on my Canon MG7750 printer it states message "Set the PC to start scanning" I have absolutely no idea how to resolve this, please can someone kindly help me